Travelers · 5 days ago
Associate Operations Manager
CT - Hartford
Full-time
Hybrid
Mid Level
$67K/yr - $111K/yr
3+ years expTravelers is a leading property casualty insurer with a commitment to customer care and innovation. The Associate Operations Manager will develop leadership skills by leading a small team of Operations professionals, focusing on coaching and mentoring to drive business results and foster a collaborative culture.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Build and foster an inclusive, engaging, and collaborative culture by encouraging and valuing diverse perspectives, creativity, and teamwork, enabling employees to bring their whole self to work
Establish and communicate clear expectations and engage in timely, consistent, and effective coaching and performance management; this includes attracting, motivating, developing, and retaining talent
Develop the skills to build and maintain positive and impactful relationships with internal and/or external partners
Deliver business results through the usage of Key Performance Indicators (KPIs)/Objectives and Key Results (OKRs); proactively use data to track, analyze, and manage individual and team performance; utilize available recognition programs to highlight strong performance
Monitor business operations to ensure compliance with SOX/regulatory requirements
Reinforce business strategy to achieve business objectives
Identify and share opportunities to improve business processes and workflows; support new approaches, methods, and technologies to drive innovation aligned with the business strategy
Develop and model the behaviors to accept change; influence others and execute implementation of change management efforts
May support projects and initiatives
Perform other duties as assigned
Qualification
Required
Bachelor's degree
One year of experience managing people or projects
Three years of insurance, operations, or related experience
Knowledge of Property and Casualty products and services
Desire to lead and inspire team members to achieve optimal results in a highly collaborative and matrixed organization
Written and verbal communication skills with the ability to clearly convey information to various audiences
Relationship building skills with the ability to work both independently and collaboratively with internal and/or external partners
FOR EBRM ROLES: Business and financial acumen as it relates to billing and receivable management with the ability to make financial decisions that balance customer needs and company financial expectations
One year of insurance, operations, or related experience
Benefits
Health Insurance
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
10001+ employees
H1B Sponsorship
Travelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (47)
2023 (60)
2022 (42)
2021 (27)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Dan Frey
Executive Vice President and Chief Financial Officer
Beth Maerz
SVP, Customer, Strategy and Innovation
Recent News
2026-01-03
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