US Tech - Senior Technologist - Stamford jobs in United States
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PwC ยท 1 day ago

US Tech - Senior Technologist - Stamford

PwC is a leading professional services firm, and they are seeking a Senior Technologist to join their Information Technology Operations team. This role involves providing exceptional support to maintain smooth IT operations and assist end users with their technology needs, including resolving hardware issues and educating users on technology use.

AccountingBusiness DevelopmentConsultingFinanceFinancial ServicesTax Consulting
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Responsibilities

Deliver exceptional support to client and internal-facing teams
Anticipate and address end user technology needs
Resolve PC hardware and desktop issues promptly
Manage customer expectations and escalate issues when necessary
Educate end users on practical technology use
Perform printer toner changes and maintenance
Maintain accurate and up-to-date technical documentation
Foster positive relationships and work collaboratively with team members

Qualification

PC hardware supportTechnical troubleshootingIT ticketing managementImagingDeploying PCsCustomer supportTeaching technology useCommunication skillsOrganizational skillsProblem-solving skills

Required

High School Diploma
1 year of experience
This is an in-person role that requires punctual attendance. Depending on your assigned PwC office, expected working hours would be either 8:00am - 5:00pm, 8:30am - 5:30pm or 9:00am - 6:00pm (New York Only). The individual in this role is expected to wear a PwC branded shirt

Preferred

Bachelor's Degree preferred
Resolving end user issues with PC hardware and desktop requests
Using business judgment to advise end users on technology tools
Teaching end users how to better use technology
Applying advanced technical troubleshooting skills independently
Keeping IT ticketing management system updated
Enabling end users to have successful meetings
Imaging and deploying PCs and technology peripherals
Identifying and delivering continuous process improvements

Benefits

Medical
Dental
Vision
401k
Holiday pay
Vacation
Personal and family sick leave
And more

Company

At PwC, we help clients drive their companies to the leading edge.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Apparel Impact Institute
2023-09-19Grant

Leadership Team

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Havard Abrahamsen
CEO - Norway
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Alex Sladen
Director - Global Marketing, Media & Partnerships
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Company data provided by crunchbase