NetPlanner Systems, Inc. · 2 days ago
Strategic Account Coordinator
NetPlanner Systems, Inc. is seeking a Strategic Account Coordinator to enhance client success in the telecommunications industry. The role involves supporting key accounts, ensuring effective communication among clients, vendors, and internal teams while managing multiple priorities in a fast-paced environment.
Information TechnologyProfessional Services
Responsibilities
Serve as the primary point of contact for strategic accounts, ensuring client satisfaction and timely resolution of inquiries
Coordinate project timelines, deliverables, and documentation across internal departments
Prepare and maintain accurate proposals, project schedules, billings and account records
Assist in managing multiple local sub-contractor partners supporting projects nationally
Monitor account performance metrics, identify opportunities for growth or improvement
Support the Business Development and Operations teams with client presentations and status updates
Facilitate communication between clients and project managers to ensure alignment on goals and expectations
Qualification
Required
Bachelor's degree in Business, Communications, or related field (or equivalent experience)
1+ years of experience in account coordination, project management, or client services—preferably in telecommunications or construction
Strong proficiency in Microsoft Office Suite and CRM tools
Excellent verbal and written communication skills
Ability to manage multiple projects and deadlines with a high level of accuracy
Strong problem-solving skills and a proactive approach to client needs
Team player
Preferred
Knowledge of telecommunications infrastructure and industry standards
Familiarity with contract administration and compliance processes
Benefits
ESOP ownership
401(k) match
Medical & dental coverage
Paid time off
Holiday pay