NEOGOV · 17 hours ago
Office Assistant I
NEOGOV is part of the Macon-Bibb County Government, seeking an Office Assistant I to perform administrative and clerical duties. The role involves handling citizen service requests, maintaining appointment schedules, and processing departmental payroll among other responsibilities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Answers the telephone, acts as receptionist, and assists in processing citizen service requests
Assists the general public in answering questions and information requests
Maintains appointment schedules for departmental personnel, as appropriate
Processes or assists in processing departmental biweekly payroll and maintaining related records
Answers inquiries requiring interpretation of departmental policies, rules and regulations
Keeps records of complaints and departmental services
Performs proofing and review of documents
Assists in preparing cost estimates of projected quantities and costs for items to be purchased
Establishes and maintains complex filing systems
Sorts and distributes mail and interdepartmental correspondence
Performs data entry functions and assists in processing citizen fee payments, if applicable
Screens and refers callers and takes telephone messages for department personnel
Responds to information requests about departmental programs and activities
Prepares correspondence in accordance with established policies and procedures
Types a variety of materials including administrative and public reports for reproduction and distribution
Prepares worksheets and tables, and conducts research for special projects as required
Performs various mathematical computations
Makes arrangements for meetings and conferences, as appropriate
Prepares agenda and materials in accordance with established practices
Assists in the preparation of the annual budget of the department
Compiles specifications and writes requisitions for materials and equipment used by the department or division
Qualification
Required
Valid high school diploma or GED equivalent
Must meet the skill level, BASIC, as evaluated by the Macon-Bibb County administrative test
Possession of a valid Georgia Motor Vehicle Operator's License
Must be able to type up to 40 words per minute
Knowledge of modern office practices and procedures
Knowledge of English grammar and spelling
Knowledge of personal computers and basic office programs
Knowledge of bookkeeping principles and practices
Ability to coordinate and oversee the work of clerical employees when so directed
Ability to make priority decisions in accordance with established rules, regulations and departmental policies
Ability to establish and monitor the maintenance of complex record keeping systems and to prepare reports from these records
Ability to use discretion in handling sensitive materials and other confidential information
Ability to maintain effective working relationships with fellow employees and with members of the general public
Preferred
At least two (2) years' experience in a related clerical position
Benefits
Medical / Dental / Vision plans
Prescription coverage
Discounted Fitness centers
Deferred Compensation Plan
Flexible Spending Account(s)
Employee Assistance Program
Annual/Sick Leave
Group Life Insurance
401-A Retirement Contribution Plan - ***Matches up to 5%***
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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