Project manager with Call Center/Help Center expereince jobs in United States
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MethodHub · 1 day ago

Project manager with Call Center/Help Center expereince

positionMiramar, FL
timeFull-time
remoteOnsite
seniorityMid Level
money$100K/yr - $110K/yr

MethodHub is seeking a Project Manager with experience in contact center operations. The role involves coordinating and executing projects, maintaining communication with stakeholders, and providing operational support to ensure successful project delivery.

AnalyticsBig DataCloud ComputingSoftware
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H1B Sponsor Likelynote

Responsibilities

Support planning and execution of initiatives related to contact center and operational readiness
Track tasks, milestones, dependencies, and deliverables across multiple stakeholders
Maintain project plans, status reports, and action-item tracking
Ensure alignment across teams on timelines, responsibilities, and next steps
Coordinate with business, operations, and technology teams to gather updates and resolve blockers
Facilitate recurring status meetings and follow-ups to drive progress
Identify and escalate risks, issues, and delays with clear documentation and proposed actions
Assist with initiatives involving call center processes, training readiness, communications, and operational workflows
Support readiness and change activities to ensure smooth execution and transition

Qualification

Project managementCall center experienceOrganizational skillsTraining coordinationCommunication skills

Required

Project management experience supporting cross-functional initiatives
Strong organizational skills with the ability to manage multiple workstreams in parallel
Clear written and verbal communication skills
Ability to ramp up quickly and begin contributing with minimal onboarding

Preferred

Experience with contact center or call center operations
Familiarity with training coordination, operational readiness, or customer support environments
Experience working with nearshore or distributed teams

Company

MethodHub

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MethodHub is a software solutions company focused on Cloud/Mobile Application Development and Deployment.
dateFounded in 2018
location
Orlando, Florida, USA
people-size501-1000 employees
web-link
https://www.method-hub.com/

H1B Sponsorship

MethodHub has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (3)
2022 (4)
2021 (4)

Funding

Current Stage
Late Stage

Recent News

EIN Presswire
MethodHub Extends Associate Sponsorship with Texas Super Kings for 2025 MLC (Major League Cricket) Season
2025-06-13
EIN Presswire
MethodHub’s Subsidiary ZorTech Increases Canadian Footprint with Quebec Office
2025-05-17
EIN Presswire
MethodHub Software Limited Welcomes Jawahar Srinivasan as Global Head - IT Infrastructure Services
2025-02-26
Company data provided by crunchbase