This job has closed.

Loyal Source Government Services · 1 day ago

Sr. Employee Relations Manager

Florida, United States

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Loyal Source Government Services is a workforce solutions provider dedicated to delivering elite services worldwide. The Sr. Employee Relations Manager serves as a strategic leader and subject matter expert in fostering a fair and compliant workplace culture, overseeing employee relations policies and providing expert guidance on complex employee matters.

GovernmentHealth CareInformation TechnologyStaffing Agency

Responsibilities

Focusing on Compliance by maintaining and enhancing the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices

Conduct high-level HR investigations for field staff and management to include gathering and analyzing facts, applying relevant laws, policies and best practice to reach conclusions, recommending and influence leadership actions

Lead and resolve high-level employee relations cases, including investigations, conflict resolution, and disciplinary actions, ensuring consistency and legal compliance

Assess, diagnose, and coach field HR Teams and employees through complex employee relations issues, relative to: performance management; workplace investigations and fact-finding; involuntary terminations; ADA accommodations; policy enforcement; workforce reductions

Advise HR teams, managers, and leadership on employment law, policy interpretation, and best practices in employee relations

Audit and ensure all HR processes are being followed, and documentation is thorough for investigations, PIP, retention programs, progressive discipline compliance and related and specific field policies and procedures

Structure HR Teams and processes in the field within the expectations of specific contract guidelines and requirements and assist with contract start up on providing HR guidance on implementing policies and procedures while training HR field support on these policies and procedures

Lead designing and delivering trainings for field staff, managers, leadership and the HR team that ensure compliance with relevant legislative changes and guide best practices while addressing supervisor problems and employee grievances

Serve as strategic HR business partner to field leadership and program leaders to provide proactive guidance on workforce planning, engagement, and collaborate on operational goals, contract-specific requirements and organizational effectiveness

Lead the development of employee relations metrics and reporting, using data to identify trends, inform strategy, and support continuous improvement

Design and implement scalable employee relations strategies and training programs to promote a positive workplace culture and ensure regulatory compliance

Support contract-specific HR operations, including policy deployment, team structuring, and compliance with government and client requirements

Partner with leadership to address organizational challenges through mediation, change management, and proactive employee engagement strategies

Lead documentation efforts for EEOC claims, audits, and other regulatory inquiries, ensuring thorough and accurate recordkeeping

Travel to client sites as needed to support field operations and ensure consistent application of employee relations practices

Performs other duties as assigned

Qualification

Employee Relations ManagementEmployment Law KnowledgeInvestigations ExperienceGovernment Contracting KnowledgeMulti-State Environment ExperienceDispute ResolutionJudgmentAnalytical CapabilitiesCommunication SkillsDecision-MakingInterpersonal Skills

Required

Bachelors Degree in Employee Relations, Human Resources or related field required

10+ years of professional human resource management experience, employee relations management

Advanced understanding of employment and HR related laws, regulations, policies, principles, concepts, and practices, including Title VII, ADA, ADAA, and FMLA

Experience in multi-state environment

Experience in government contracting with exceptional knowledge of the Service Contract Act (SCA) including but not limited to applicability of SCA, wage determinations, health and welfare, fringe benefits, etc

Thorough understanding of dispute resolution and excellent documentation

Ability to handle controversial and/or confrontational situations

Comfortable in a fast-paced environment and able to manage through ambiguity and change

Solid sense of accountability, high-quality judgment, and sound decision-making

Preferred

Experience working for a government contractor or other highly regulated environment

Significant high-level experience leading and conducting investigations for a large universal organization

Broad knowledge of employee relations, complex workplace investigations, federal and state laws / regulations (including but not limited to Title VII, ADA, ADAAA and FMLA)

Has successfully provided expertise, consultation, guidance and coaching to managers and leadership to address sensitive and/or difficult employee behavior and performance concerns

Ability to handle confidential information in a professional manner and appropriately escalate issues

Effectively manage multiple priorities under tight deadlines, prioritize conflicting demands, and execute initiatives with a bias towards actions and solutions

Exceptional communication, judgment, critical thinking, and interpersonal skills

Ability to influence across all levels of the organization and manage through ambiguity and change

Strong organizational and analytical capabilities with a commitment to confidentiality and integrity