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Saks Global · 1 day ago

Office Manager

SF_0628_TROY FL

Full-time

Onsite

Mid Level

Saks Global is a company focused on redefining the luxury experience in retail. The Office Manager will support the Executive Team by providing Human Resources, Operations, and Marketing support to the store's senior leadership team while ensuring effective communication and prioritization.

Property ManagementReal EstateReal Estate Investment

Responsibilities

Serve as Human Resources support to the Assistant General Manager, Operations and as additional Human Resources point-person to the store population, focused on answering routine HR questions, providing general HR administrative support, with particular emphasis on Recruitment to include but not limited to:

Collaborate with Recruiting team to ensure jobs are filled in order to drive business

Actively participate in the recruitment and onboarding process, (i.e. screening and interviewing non-exempt selling and operations candidates, interfacing with corporate and store stakeholders, providing administrative and onboarding/Orientation support)

Assist in administrative tasks related to associate reviews (30/60/90)

Ad hoc responsibilities as needed

Interface directly with customers; respond to and successfully resolve customer concerns in a timely manner

Manage and execute various projects simultaneously for multiple departments

Execute administrative responsibilities, including but not limited to: fielding calls, working through customer issues, assisting with inquiries, miscellaneous paperwork and administrative tasks

Serve as Operations support to the Assistant General Manager, Operations

Assist with Marketing initiatives by coordinating trunk shows and clinics, preparing monthly customer email communication, event listings and event recaps

Manage simple on the ground event execution as needed

Qualification

Human Resources supportRecruitmentMicrosoft Office SuiteCustomer serviceAnalytical thinkingTech savvyInterpersonal skillsCreative thinkingProblem solving

Required

Strong interpersonal and collaboration skills

Analytical and creative thinker with a proactive, solution-oriented approach to problem solving

Customer-focused and demonstrate a high standard of service

Available to work a flexible schedule that will include nights and weekends

Tech Savvy/Computer Knowledge. Ability to solve technical issues, lead technology change and pull together presentations

Proficient in Microsoft Office Suite; Outlook, Excel and PowerPoint

Serve as Human Resources support to the Assistant General Manager, Operations

Actively participate in the recruitment and onboarding process

Assist in administrative tasks related to associate reviews

Interface directly with customers; respond to and successfully resolve customer concerns in a timely manner

Manage and execute various projects simultaneously for multiple departments

Execute administrative responsibilities, including but not limited to: fielding calls, working through customer issues, assisting with inquiries, miscellaneous paperwork and administrative tasks

Assist with Marketing initiatives by coordinating trunk shows and clinics, preparing monthly customer email communication, event listings and event recaps