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SPS · 23 hours ago

Audio Visual Specialist

New York, NY

Full-time

Onsite

Mid Level

$30/hr - $33/hr

3+ years exp

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation. They are seeking an experienced Audio-Visual Specialist to create seamless meeting experiences by operating and managing A/V systems and providing exceptional customer service.

ConsultingDocument ManagementHuman ResourcesOutsourcing

H1B Sponsor Likely

Responsibilities

Independently operates maintains, analyzes, troubleshoots, repairs and manages A/V systems and peripherals

Performs daily morning check of all conference rooms to proactively identify issues and ensure they are all in working order for the days meetings

Owns pre-meeting A/V checks for high-profile events as well as for VIP video meetings

Troubleshoots and upgrades and /or replace AV componentry

Coordinates external vendor support when required

Fully meets key support performance metrics, such as trouble ticket SLAs

Full, complete, timely and accurate incident managements of application usage

Proactively seeks out additional work during downtime

Builds professional relationships with customers and other teams

Maintains professionalism and composure when interacting with all employees

Trains back-up and providing guidance on policies and procedures

Determines what additional support is needed when handling sensitive inquiries

Provides exceptional customer service to client

Qualification

A/V support experienceCertified Technology SpecialistMac proficiencyPC proficiencyAnalytical abilitiesOrganizational skillsProblem-solving aptitudeWritten communication skillsVerbal communication skills

Required

High School Diploma (or equivalent) required

Current knowledge or ability to learn computer-based systems required for functions of position

Required to maintain an overall professional appearance and attitude

Adhere to all policies and procedures required

Ability to walk, bend, kneel, stand, and/or sit for an extended period of time

Ability to lift or move 40 lbs. or greater frequently

Preferred

3-5 years prior A/V work experience preferred

Industry certification preferred

Certified Technology Specialist (CTS) preferred

Excellent organizational and time management skills

Analytical abilities and aptitude in problem-solving

Superb written and verbal communication skills

Benefits

Medical

Dental

Vision

HCFSA

DCFSA

HSA

Commuter Transit and Parking

Supplemental Life Insurance

Accident Insurance

Critical Illness

Hospital Indemnity

Legal Program

Identify Theft Protection

Pet Discounts

Pet Insurance

Group Home and Auto Insurance

EAP

Short Term Disability

Life Insurance

Education Discounts

401k w/ matching

Entertainment Discounts

Paid Time Off

Company

SPS

Glassdoor3.0

SPS provides an end-to-end portfolio of document and business process services, processes, data, and technology services.

Founded in 1980

Zürich, CH

5001-10000 employees

https://www.spsglobal.com

H1B Sponsorship

SPS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2022 (1)

2020 (1)