LanceSoft, Inc. · 16 hours ago
QA Data Analyst & Telemetry Specialist IV
LanceSoft, Inc. is seeking a QA Data Analyst & Telemetry Specialist to help drive product quality efforts through data analysis and reporting. The role involves collaborating with engineering teams to investigate product behavior, create dashboards, and support the QA team with data-driven insights.
Responsibilities
Data Analysis & Log Investigation
Hunt down the right logs, trace product issues across environments, and analyze patterns in system behavior to support QA investigations and test coverage strategy
Instrumentation Partnership
Collaborate with engineers to define, scope, and validate telemetry requirements to ensure the right data is being captured for quality signals
Dashboards & Visualization
Design and maintain clear, role-specific dashboards that reflect test results, coverage trends, performance metrics, and release health
Written Reports
Produce structured reports and summaries that combine narrative, visuals, and metrics to tell a complete story about product quality, test outcomes, and production health
Root Cause Support
Assist QA and dev teams with root cause investigations using log data, traces, metrics, and real-world usage patterns
Cross-Team Collaboration
Partner with QA, Engineering, Product, and Data teams to align on what signals matter and how they’re consumed across tools and stakeholders
Quality Metrics Development
Define and refine KPIs around bug trends, feature coverage, regressions, and release readiness to guide strategic QA direction
Qualification
Required
Strong hands-on experience with data analysis (SQL, Python, R, or similar)
Skilled in producing clear visualizations (e.g., Superset, Plotly, Tableau, Looker, Grafana, Power BI)
Able to write concise reports with actionable insights — weekly summaries, defect overviews, quality scorecards, etc
Familiar with log analysis tools (e.g., Sumologic, Splunk, Datadog, Kibana, ElasticSearch)
Comfortable discussing and designing instrumentation/logging with engineers
Familiarity with QA concepts, release validation, and production monitoring
Strong communication skills; can adapt output to technical and non-technical audiences
Bachelor's degree (or higher) in one of the following fields: Computer Science, Data Science, Information Systems, Software Engineering, Statistics or Applied Mathematics, Electrical or Computer Engineering
Min of 7 years professional experience total with 3-5 years of experience of recent cross functional experience, ideally in large corporation environments or large teams. Maximum of 15 years of overall experience
Preferred
Background in QA, test automation, or release engineering
Experience with OpenTelemetry, distributed tracing, or event-driven logs
Experience in continuous delivery environments with real-time observability needs
Prior involvement in incident reviews or quality postmortems
Equivalent practical experience is also welcome — especially in QA, data analysis, SRE, or systems engineering roles
Relevant certifications (e.g., Data Analytics, SQL, Tableau, or Observability/Monitoring tools) are a plus
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageCompany data provided by crunchbase