Lincare ยท 1 day ago
Sr Customer Service Rep
St Louis, MO
Full-time
Onsite
Senior LevelLincare is a company focused on providing excellent customer service, and they are seeking a Senior Customer Service Representative to oversee order entry functions. The role involves supervising customer service personnel, participating in training, and monitoring order flow and phone call techniques.
Health CareHealth DiagnosticsMedical
Responsibilities
Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel
Actively participates in the training of all Customer Service personnel including new hires
Monitors the flow of orders to and from the Customer Service Department
Deletes, correct, or re-enters patient orders as deemed necessary
Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel
Qualification
Required
Supervises all Customer Service functions of order entry
Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel
Actively participates in the training of all Customer Service personnel including new hires
Monitors the flow of orders to and from the Customer Service Department
Deletes, correct, or re-enters patient orders as deemed necessary
Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel
Company
Lincare
Lincare was founded on the belief that through patient education and clinical support, we can improve patient compliance with physicians'
Founded in 1990
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-07-02Acquired
1992-01-01IPO
1990-11-29Private Equity
Leadership Team
Amy Q.
Human Resources Business Partner
Brian Nannie
Chief Data Officer
Recent News
Biz-Effective INC
2025-12-02
2024-04-10
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