Bilingual Call Center Agent jobs in United States
cer-icon
Apply on Employer Site
company-logo

Remx · 1 day ago

Bilingual Call Center Agent

positionPlantation, FL
timeFull-time
remoteOnsite
seniorityEntry Level
money$17/hr - $18/hr
date1+ years exp

RemX is seeking Onsite Bilingual Customer Service Representatives for a local Insurance Company. This role requires strong customer service skills and empathy, with responsibilities including handling inbound calls and addressing consumer inquiries.

BlockchainCryptocurrencyWeb3

Responsibilities

Inbound calls only
Respond to and own consumer inquiries and issues
Provide education and status on previously submitted pre-authorizations or pre-determination requests
Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Qualification

Bilingual (English/Spanish)Customer service experienceHigh School diplomaGoal-drivenDetail oriented

Required

Must be bilingual in Spanish and English
1 year of customer service experience with the same company
High School diploma
Goal-driven and detail oriented
Must be flexible with schedule
Onsite only
Will require to work at least ONE WEEKEND DAY

Company

Remx

twittertwittertwitter
company-logo
Remx is a platform for designing, selling, and collecting 3D digital wearables.
dateFounded in 2022
location
Ottawa, Ontario, CAN
people-size11-50 employees
web-link
https://remx.xyz

Funding

Current Stage
Early Stage
Total Funding
$0.1M
2022-06-28Seed· $0.1M

Leadership Team

leader-logo
Nazim Ahmed
Co-Founder & CEO
linkedin
Company data provided by crunchbase