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NEOGOV · 2 days ago

Airport Credentialing Supervisor

Boise, ID

Full-time

Onsite

Mid, Senior Level

$32.79/hr - $38.94/hr

4+ years exp

The City of Boise is hiring for a Credentialing Supervisor to support the Boise Airport! This role will oversee and elevate our airport access control and compliance programs, managing daily badging operations and ensuring regulatory compliance with TSA and FAA standards.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Performs the full range of duties (with appropriate managerial review), including hiring, evaluating, promoting, and assigning duties; correcting inappropriate actions or behavior through communication and coaching, initiating discipline or termination as needed; and overseeing employees or a group. Performs the tasks of subordinate employees, as needed

Supervises the credentialing office's daily operation, including issuing airport access media badges, keys and vehicle permits. Oversees and maintains extensive Security Threat Assessment (STA) database and daily submissions of badging credentials. Maintains and submits STA data, administers fingerprints and interprets results. Operates computers, badging and electronic fingerprint equipment. Resolves airport access media badge, key and permit concerns while complying with airport security regulations

Supervises the implementation of policies and procedures for aviation credentialing. Ensures recordkeeping follows appropriate Transportation Security Administration (TSA) and Federal Aviation Administration (FAA) regulations. Entrusts the privacy/security of personal information presented during the badging application process and ensures its protection from unauthorized use

Manages the audit program to ensure compliance. Conducts multiple comprehensive audits of security access media compliance for internal and external agencies. Reviews and reports audit findings. Manages training programs, including overseeing and training badge holders in compliance with FAA Part 139 regulations. Administers all required airport security-related training programs to obtain ID media access. Administers and oversees training and testing for badge holders with approved access to secured areas

Responds to terminal emergencies and security incidents that occur in the airport. Interacts with victims, emergency responders and witnesses. Completes appropriate reports and provides customer service to the public, internal/external stakeholders and the airport community. Acts as the initial airport representative in liaising with law enforcement during a security incident. Supervises and maintains the Family and Friends Assistance Support Plan

Manages and maintains the Authorized Signatory Program, which encompasses training and qualifying signatory authority officials in compliance with their regulatory responsibilities regarding vetting and approving the employment of individuals seeking media access. Maintains and manages the Airport Trusted Agent Program and knows and follows all rules about safeguarding information

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time

Qualification

Airport managementTSA complianceSupervisory experienceRecord keepingAirfield inspectionTraining programsJudgmentCommunication skillsDecision making

Required

Bachelor's degree in airport management, business, public administration or a related field

One year of experience in airport credentialing, operations or administration, including demonstrated experience conducting TSA 1542 responsibilities and/or FAR 139 airfield inspections and supervising employees, or an equivalent combination of education and/or experience

Knowledge of record keeping best practices

Knowledge of badge issuing

Knowledge of airport management

Knowledge of airfield inspection protocols

Knowledge of codes and regulations surrounding airport credentialing

Knowledge of computer usage including related software

Ability to perform a full range of supervisory responsibilities

Ability to successfully lead a team

Ability to exercise sound judgment

Ability to make quick decisions and adopt and/or modify established practices

Ability to interpret regulations, policies and procedures

Ability to communicate effectively in the English language at a level necessary for efficient job performance

Individuals must be capable of operating vehicles safely and have an acceptable driving record

Valid state-issued driver's license

Successful completion of a TSA 10-year employment background investigation

Applicants must be able to pass City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Driving Record Check

Transportation Security Administration background check (SIDA)

Criminal Justice Information System background check (CJIS)