Jackson · 21 hours ago
Operations Associate I
Lansing, MI
Full-time
Onsite
New Grad, Entry Level
0+ years expJackson National Life Insurance is seeking an Operations Associate I to process standard client and producer transactions. The role involves ensuring all information is in good order for processing and communicating with internal associates and external customers regarding outstanding requirements.
Financial Services
Responsibilities
Processes standard transactions using documented procedures and multiple software applications
Identifies and escalates issues for resolution when necessary
Communicates with internal associates and external customers or agents regarding outstanding requirements
Documents status of transactions and contacts received and initiated
Must meet departmental production and quality standards related to product or level. (i.e. case/transaction handling time, gain/loss transactions, adherence to documentation/verification standards, etc.)
Other duties as assigned
Qualification
Required
Ability to learn and understand basic life and annuity product information
Basic understanding of financial implications arising from processing errors
Ability to read and carry out detailed written procedures
Good verbal and written communication skills to interact professionally with coworkers, management and external customers
Ability to communicate company processing requirements and procedures
Ability to navigate and utilize multiple software and mainframe computer applications
Ability to type 35 words per minute
Ability to work independently and in a team environment
Ability to effectively manage the demands of a high volume, imaged based work environment
High School diploma or equivalent (G.E.D.)
0-1 year work experience
Company
Jackson
Jackson is a financial services company dedicated to helping people pursue financial freedom for life.
1001-5000 employees
H1B Sponsorship
Jackson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (9)
2022 (7)
2021 (10)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
$1.55BKey Investors
TPGAthene
2026-01-06Post Ipo Equity· $500M
2023-03-06Post Ipo Equity· $550M
2021-09-20IPO
Leadership Team
L
Laura Prieskorn
Chief Executive Officer
Alison Reed
Chief Operations Officer
Recent News
Business Wire
2026-01-09
2026-01-06
Morningstar.com
2025-12-18
Company data provided by crunchbase