Mass General Brigham · 1 week ago
Patient Experience Navigator, Internal Medicine
Watertown, MA
Full-time
Hybrid
Entry Level
$17.36/hr - $24.79/hr
2+ years expMass General Brigham is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. They are seeking a Patient Experience Navigator to provide administrative support for the Internal Medicine practice, which includes managing schedules, coordinating meetings, and assisting with various administrative tasks.
Health CareHome Health CareMedical
Responsibilities
Prepare reports, meeting minutes and correspondence
Create and edit documents, spreadsheets and presentations
Manage schedules, arrange appointments and itineraries
Coordinate meetings, travel, conference calls, and complete expense reports
Answer and transfer phone calls
May perform transcription and proofread and edit literature, prepare applications for department
Remain knowledgeable of business unit policies
May make contacts of a sensitive, complex, and confidential nature
Completes routine tasks under moderate supervision
Performs other duties as assigned
Complies with all policies and standards
Qualification
Required
High School Diploma or Equivalent required
Administrative Assistant or Secretarial Experience 2-3 years required
Preferred
Trade/Technical/Vocational Diploma Related Field of Study preferred
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
10001+ employees
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
E
Erin Flanigan
SVP, Human Resources, Community, Specialty Hospital Division
O’Neil A. Britton
Chief Integration Officer, Executive Vice President
Recent News
2026-01-19
2026-01-17
2026-01-17
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