Chase · 2 days ago
Product Director, Open Banking Head of Product Operations
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Senior Level, Lead/Staff
$180K/yr - $285K/yr
10+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As an Executive Director, Head of Product Operations within the Open Banking team, you will lead a team focused on driving strategic direction and operational alignment, fostering a culture of continuous innovation to create groundbreaking solutions that address customer needs.
BankingFinancial Services
Responsibilities
Establish, track, and refine OKRs, KPIs, and other key business metrics; set targets and monitor progress against strategic goals (Performance Management)
Lead ongoing, quarterly, and annual roadmap planning across the Open Banking portfolio, ensuring alignment with business objectives. (Product Planning)
Ensure that the Open Banking product operates in a secure Controls environment (Product Controls)
Leverage business intelligence and analytics to inform senior leadership, guide key business decisions, and identify new opportunities. (Data-Driven Decision Making)
Leads product intake and supports product managers to ensure commitment for critical dependencies (Dependency and Program Management)
Craft compelling executive communications and build and maintain strong relationships with a broad range of internal and external stakeholders; foster collaboration and partnership to advance organizational strategy. (Rhythm of the Business and Partner Engagement)
Partner with tech and mission control to quickly resolve and root cause client issues and production incidents (Customer-focus)
Champion best practices and a culture of continuous improvement across the organization, including the use of AI for product delivery (Continuous Improvement)
Qualification
Required
10+ years of experience in strategy, business operations, or management consulting - within financial services, payments, or technology
Extensive knowledge of the product development life cycle, technical design, and data analytics
Experience in defining and building out product roadmaps
Expertise in business strategy, strategic frameworks, and both qualitative and quantitative analysis
Structured and strategic thinker, effective communicator with excellent written and verbal communication skills
Proven executive presence and ability to influence senior stakeholders
High attention to detail; ability to work well under pressure in a fast-paced environment
Demonstrated track record of driving change and transformation in a complex organization
Commitment and self-motivation suitable to a start-up team
Strong culture carrier
Proficiency with Microsoft Office suite and JIRA
Preferred
Recognized thought leader within Open Banking
Demonstrable experience working on a regulated product or feature set
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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