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FreshBooks · 22 hours ago

Director, Partnerships

Austin, TX

Full-time

Hybrid

Director/Executive

8+ years exp

FreshBooks is a company dedicated to supporting small business owners through innovative technology solutions. The Director of Partnerships will lead the partnerships function, developing strategies to scale the brand and business through third-party referral relationships, while managing a team and ensuring effective partnership performance.

AccountingFinTechPaymentsSmall and Medium BusinessesSoftware

Responsibilities

Build the vision for referral partnerships at FreshBooks, with a focus on identifying the right organizations with which we should partner to drive acquisition at scale

Evaluate the partner market landscape to recruit, onboard and operationalize each partnership working closely with internal teams at FreshBooks across product, technology, sales and marketing

Lead two direct reports across partner acquisition and partner growth, ensuring they are engaged and delivering at the highest level

Take a data-informed approach to performance monitoring, leveraging our internal tools and partner relationship management platform to derive insights and take action to correct underperformance

Set the strategy for partner incentives and ongoing partner management to build a motion that drives mutual benefit and efficient growth

Maintain strong relationships with partners including regular business reviews where you work together to identify areas of opportunity to achieve shared objectives

Qualification

Partnerships strategyChannel managementBusiness developmentSaaS experienceAnalytical skillsCustomer engagementInnovative mindsetPayments technologyProduct integrationTeam leadershipCross-functional initiatives

Required

8+ years of progressive experience in partnerships, channel management, business development, or adjacent growth roles within a SaaS, platform, or technology-enabled business

Deep referral, co-marketing and co-sell experience from a relevant industry

Channel management, sales and/or business development experience

Strong business and financial acumen with experience managing large partnerships and moving them along the curve to full revenue engagement

Background in SaaS, platform and community building partnerships

Strong analytical skills for market analysis, program measurement, and ROI assessment

Experience leading teams through complex projects to successful outcomes

Proven ability to lead cross-functional initiatives and influence senior stakeholders

A commitment to the connection between happy customers and engaged teams

An innovative mind, with a drive to push boundaries, test new ideas, and implement creative approaches to work

Preferred

Experience working with platforms like Partnerstack

Payments and payments technology

Deep partnerships requiring product integration

Corporate development

Benefits

Comprehensive health and wellness benefits.

Generous time off including a flexible vacation plan, a retirement savings program or pension plan matched to your local office, stock options for every full-time employee, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits, fertility and gender-affirming benefits dependent on your region, and more.

Perks that matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your local cluster.

Working environments to help you thrive. Beautiful office spaces welcome you in Toronto, Amsterdam, and San Luis Potosi. If you don't have access to a FreshBooks office, you receive a home office credit to set up your home office.

Supportive peer group, mentors, and leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.

Accelerated growth. Comprehensive company onboarding, career development through continuous coaching, training, and learning on the job.