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NEOGOV · 17 hours ago

Public Information Administrator

AZ 85142, AZ

Full-time

Onsite

Senior Level

$97K/yr - $141K/yr

5+ years exp

NEOGOV is seeking a Public Information Administrator for the Town of Queen Creek, responsible for developing and implementing effective public information programs. The role includes supervising staff, creating press releases, and serving as the Town’s spokesperson and media liaison.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Supervises, organizes, and evaluates work for assigned staff; responds to employee concerns and problems; directs daily work; counsels, coaches, and disciplines assigned employees; completes employee performance appraisals; conducts interviews and make hiring recommendations

Provides leadership and development to assigned staff; establishes team goals and objectives of the functional area; engages the support team in review of KPI’s; provides strategic oversight and ensures alignment of public information initiatives with Town goals

Develops, implements, and maintains an effective public information program on either a Town-wide or departmental basis

Develops press releases, columns and other materials for the media for publication

Supports Town Council and executive management by providing information and guidance on issues of interest to the public and media

Develops communication plans for various Town campaigns, both internally and externally

Maintains Town press and communicates news/issues to the employees

Coordinates with appropriate internal departments to develop speaking points, fact sheets and speeches in support of Town functions for the Town Council/Town management

Writes scripts for video projects and the Town’s on-hold phone system

Works with all departments on media and protocol training/advice

Responds to public records requests made by the news media

Acts as Town’s official spokesperson with the media to provide the Town’s response to issues

Attends Town Council meetings

Assists with organizing Town Council appearances at events and plans press conferences

Responds to after-hour emergencies

Administers digital strategy and content

Provides expert guidance and direction on communications needs

Collaborates with executive management to implement communication vision and strategies

Oversees and enforces policies and activities related to Town communications both internal and external

Serves as the acting authority in the absence of the Communications and Marketing Manager

Performs related work as assigned

Qualification

Public relationsMedia relationsCommunications strategySupervisory experienceCrisis communicationEvent planningDigital strategyResearchAnalysisInterpersonal skillsProblem solving

Required

Bachelor's Degree from an accredited college or university in journalism, communications, public relations, public administration, or a related field

Five (5) years of progressively responsible experience involving public information, public relations, media relations, marketing, communications, or a related field

Two (2) years of supervisory experience

Driver's License

Maintain all certifications/licenses required at job entry

This position has been identified as a safety-sensitive position by Human Resources, per State and/or Federal Law. Upon conditional offer of employment, the candidate selected will be required to undergo testing for alcohol and controlled substances within twenty-four (24) hours of the offer

Principles, procedures and strategies of public information/public affairs in a municipal environment

Journalistic standards and principles and practices relating to professional writing and correspondence

Event organization and planning

Computer software and applications related photography and website development and maintenance

Social media outlets

Public relations principles

Crisis communication methods and techniques

Associated Press Style

Project administration

Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities

Customer service principles

Planning, organizing, preparing, presenting and defending reports and studies

Making complex decisions and interpretation in accordance with established rules, policies and procedures

Problem solving and decision making

Research, analysis, and the preparation of recommendations for management

Group facilitation

Implementing public relations initiatives

Using a computer and related software applications

Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction