Goodwill Houston ยท 1 day ago
(Temporary) Child Support Officer II - Savoy
Goodwill Houston is a temporary services provider working in collaboration with the Office of Attorney General. They are seeking a Child Support Officer II to perform entry-level child support work, including conducting investigations, establishing paternity, and enforcing court orders.
CharityEducationEmploymentNon ProfitTraining
Responsibilities
Prepares documents relating to legal and administrative actions to establish or enforce child support orders
Negotiates lump sum payments from noncustodial parents who owe past due child/medical support
Monitors child support cases and refers delinquent cases for the appropriate enforcement action(s)
Documents all case actions taken using the appropriate agency tools, including but not limited to Texas Child Support Enforcement System (TXCSES), case/court documents
Reviews and maintains child support virtual files for accuracy in the Enterprise Content Management (ECM) repository
Reviews cases to determine if the cases are eligible for closure
Qualification
Required
Experience in interviewing and collections related to child support
Graduation from a standard senior high school or equivalent
Knowledge of child support laws, policies, principles, and practices; and of investigative practices and techniques
Skill in interviewing and conducting investigations, and in operation of computers and applicable computer software
Ability to detect and resolve error conditions, to select and transcribe data, and to communicate effectively
Ability to sit, stand, bend and reach
Ability to lift, push, pull, up to 25 lbs
Company
Goodwill Houston
Goodwill Houston improves the lives of individuals, families, and communities through education, training, and employment opportunities.