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PhotoShelter · 1 day ago

Growth Account Executive

United States

Full-time

Remote

Mid Level

$150K/yr - $170K/yr

3+ years exp

PhotoShelter is a leading digital asset management and creative collaboration platform. As a Growth Account Executive, you will drive retention and revenue growth by engaging with clients, identifying upsell and cross-sell opportunities, and collaborating with teams to develop tailored account growth strategies.

AdvertisingE-CommerceInternetPhotographySoftware

Work & Life Balance

Responsibilities

Drive overall revenue initiatives by managing renewals and identifying upsell and cross-sell opportunities within the existing client base

Proactively strengthen client relationships to maximize retention while expanding their usage of PhotoShelter's platform and tools

Conduct regular outreach to clients to understand their business objectives and align them with PhotoShelter's solutions

Regularly showcase new features and functionalities that could further benefit their workflow

In partnership with the Customer Success Team, develop account growth strategies tailored to each client's industry and needs, collaborating with sales and marketing to create targeted campaigns aimed at expanding product adoption

Build and manage a pipeline of upsell and cross-sell opportunities

Track, forecast, and report on account growth performance and meet or exceed revenue targets

Become an expert in PhotoShelter's product suite to effectively pitch additional products and features that align with client goals

Provide demos and presentations to highlight value

Lead contract discussions for growth & renewals which includes the full ownership of the commercial relationship

Regularly review and analyze client platform usage to identify underutilized areas where additional PhotoShelter services could add value, providing clients with data-driven recommendations for expansion (e.g. additional users and storage)

Work with the product and marketing teams to ensure clients are aware of relevant updates and offerings, and provide feedback to drive future development aligned with client needs

Ensure the client's long-term success by making sure the PhotoShelter platform continues to provide value through expanded use, while coordinating with the customer success team to ensure overall satisfaction

Qualification

Account managementSales experienceUpsell/cross-sellTech-savvyNegotiation skillsStrategic thinkingPassion for visual mediaCommunication skillsResults-oriented

Required

3-5 years of account management or sales experience, ideally in SaaS, technology, or digital asset management platforms, with a strong focus on upsell/cross-sell activities

Proven track record of driving revenue through upsell, cross-sell, or expansion within existing client accounts

Strong verbal and written communication skills with the ability to articulate the value of additional services and close deals

Experience in negotiating contracts and pricing with a focus on value creation for the client

Ability to think strategically about client needs and align them with PhotoShelter's solutions to drive both client success and business growth

Ability to quickly learn and effectively demonstrate new product features and functionality to clients

A self-starter who thrives on hitting revenue targets and driving business growth through client engagement and sales strategies

Preferred

A passion for visual media, content, and creative businesses is a strong plus, because you'll be working with the creatives and marketers behind the world's most valuable brands