First in Print · 1 day ago
Account Coordinator (Print Sales, Customer Service, Graphic Design)
Jacksonville, FL
Full-time
Hybrid
Entry Level
$40K/yr - $44K/yr
1+ years expFirst in Print is a specialty print company focused on producing marketing materials for various clients. The Account Coordinator will be responsible for responding to customer inquiries, providing print solutions, coordinating with graphic designers, and maintaining client relationships.
Made to OrderPrintingRetail
Responsibilities
Respond to customer inbound calls and emails with a focus on identifying, diagnosing and meeting customer needs
Help clients to find the best print solutions for their marketing projects
Maintain a working knowledge of company products, special sales programs and marketing efforts
Perform pre-press checks on customer-supplied artwork
Coordinate with graphic designers and/or perform graphic design as needed
Work directly with vendors to facilitate production of jobs
Stay incredibly organized, maintaining detailed client briefs and an orderly file system
Actively improve your workflow to achieve more in less time with a smaller margin for error
Build and nurture relationships with clients
Coordinate with Designers or design occasional print materials for new and loyal clients
Never stop learning, improving, experimenting, or growing as a creative professional
Qualification
Required
Comfortable working directly with clients via email and phone
Strong task management skills with the ability to effectively manage multiple jobs at once
1-3 years of experience in a print shop, design studio, or marketing agency setting
Skills in Adobe CC—specifically InDesign, Illustrator, and Photoshop
Strong communication skills, written and verbal
Comfortable using Mac operating system
Ability to perform under pressure
Preferred
Sales Experience
Customer Service Experience
Conflict resolution skills
Graphic design skills
Understanding of digital and offset printing processes
Experience designing and preparing files for production
Experience designing die-cut materials and specialty finishes
Benefits
Health Insurance Benefits
Group Dental / Vision Benefits
Retirement Savings Benefits (SIMPLE IRA)
Aflac Benefits
Paid holidays
Earned PTO
A strong company culture centered around self improvement, success, and fun!
Weekly coffee breaks, monthly team lunches, game nights, & regular 121 meetings for coaching and support
Office therapy dog 😉
Hybrid schedule (may work from home up to 2 days per week)
Company
First in Print
First in Print is a printing company that prints and sells bottle neckers and shelf talkers.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Wesley Black
CEO, etc.
Company data provided by crunchbase