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NEOGOV · 1 day ago

Organizational Development Manager

Port of San Diego, CA

Full-time

Onsite

Senior Level, Lead/Staff

$146K/yr - $218K/yr

8+ years exp

NEOGOV is a company focused on enhancing organizational effectiveness within the Human Resources Department. The Organizational Development Manager will drive initiatives for employee development, oversee training programs, and manage organizational change to foster a positive work environment.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Plans, manages, oversees, and participates in the daily functions, operations, and activities of assigned areas of functional responsibility within the Human Resources Department, including recruitment and selection, onboarding and orientation, performance management, job analysis, classification, and salary administration, staff development and training, human resources information systems, employee relations, professional and organizational development and learning, and leaves of absence, health, insurance, and retirement benefits administration

Participates in the development and implementation of goals, objectives, policies, and priorities for the Department; continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement

Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures

Manages performance management programs and acts as liaison with the Department of Human Resources; coordinates advocacy operations and activities; ensures preparation and presentation of cases involving department disciplinary actions and discrimination charges

Oversees and maintains the Port’s benefit plans and administration; conducts benefits renewal process and carries out open enrollment; works with third-party vendor and internal IT staff to keep benefit systems updated; assists and advises employees with benefit questions and concerns

Manages employee leave programs in accordance with laws, policies, rules, and agreements; oversees the interactive discussion process and ensures compliance with disability leave laws; provides technical assistance on leave programs, Americans with Disabilities Act (ADA), and other laws; collaborates with Risk Management and Safety on workers’ compensation and return-to-work issues

Ensures proper classification of departmental positions; initiates classification studies and provides results for approval; administers a centralized examining program; collaborates with other departments, public employment services, schools, and other agencies in recruitment and selection matters

Manages the maintenance of employee records and position control; oversees and verifies processing of departmental personnel transactions; analyzes employee turnover and separation statistics; administers a program of exit interviews; confers with other departments on payroll, salary, and other personnel programs and policies

Evaluates human resources information systems and application enhancements; provides guidance to end users and translates user expectations into technical specifications; consults with other staff on business process changes and potential impacts

Plans, organizes, supervises, and participates in staff development programs; develops and manages a comprehensive staff development and training program; determines training needs and recommends programs to management; advises administration in formulating training plans; prepares and secures training materials; analyzes and evaluates the effectiveness of trainers and training; confirms outside speaking engagements and serves on training related committees

Serves as a liaison for assigned functions with other Port departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces as necessary

Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards

Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval

Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action

Directs the establishment and maintenance of working and official department files

Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate

Attends and participates in professional group meetings; stays abreast of new trends and innovations in assigned human resources areas; participates in professional development activities related to human resources management; researches emerging products and enhancements and their applicability to Port needs

Participates in the development, administration, and oversight of Department budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding

Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with Port specifications and service quality

Performs assigned disaster service worker responsibilities, as directed

Ensures staff compliance with Port and mandated safety rules, regulations, and protocols

Performs related duties as assigned

Qualification

Organizational DevelopmentEmployee EngagementLeadership DevelopmentPerformance ManagementTraining Program DevelopmentHuman Resources ManagementProject ManagementAnalytical ThinkingTeam BuildingInterpersonal SkillsCommunication Skills

Required

Equivalent to a bachelor's degree from an accredited college or university with major coursework in human resources, public or business administration, psychology, or a related field

Eight (8) years of increasingly responsible experience in the development and implementation of human resources programs related to areas of assignment, including three (3) years of experience in a supervisory capacity

Certain assignments may require a valid driver's license and the ability to maintain insurability under the District's vehicle insurance program

Administrative principles and practices, including goal setting, program development, implementation, evaluation, and management

Principles and practices of budget development and administration

Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures

Principles and practices of leadership

Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly

Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility

Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility

Principles and practices of contract administration and management

Techniques for effectively representing the Port in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations

Principles and practices of organizational improvement and culture change

Trends in human resources management, programs, administration and organizational development programs

Principles, practices, and techniques of human resources administration, recruitment and selection, onboarding and orientation, performance management, labor relations, job analysis, classification, and salary administration, staff development and training, human resources information systems, employee relations, professional and organizational development and learning, and leaves of absence, health, insurance, and retirement benefits administration

Principles and practices of public administration, organization, and management

Principles and practices of research, data collection and analysis, and developing sound recommendations

Mathematical and statistical principles

Methods and techniques of preparing technical and administrative reports, and general business correspondence

Port and mandated safety rules, regulations, and protocols

Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Port staff

The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar

Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed

Plan, organize, oversee, and manage the staff and operations of the assigned areas of the Human Resources Department

Develop and implement goals, objectives, practices, policies, procedures, and work standards

Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner

Provide administrative, management, and professional leadership for the Department

Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner

Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations

Apply creativity and flexibility in problem solving to complex and/or sensitive issues and problems

Use sound judgment and make appropriate decisions in stressful situations and analyze and adapt to new situations quickly

Present to groups and individuals and provide coaching and mentoring

Maintain highly confidential and sensitive information

Research, analyze and make effective recommendations on complex issues, proposals, and management practices, procedures and problems

Prepare clear and concise reports, correspondence, policies, procedures, and other written materials

Analyze, interpret, summarize, and present technical information and data in an effective manner

Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports

Effectively represent the department and the Port in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals

Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems

Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments

Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks

Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax

Use tact, initiative, prudence, and independent judgment within legal policy and procedural guidelines

Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work