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Millennium · 17 hours ago

Production Engineering Support Manager – Liquidity Provision Technology

New York, NY

Full-time

Onsite

Senior Level, Lead/Staff

$175K/yr - $250K/yr

8+ years exp

Millennium is a leading financial services firm, and they are seeking a Production Engineering Support Manager for their Liquidity Provision Technology team. The role involves providing Level 2/3 support for trading applications, managing communications with trading staff, and leading a team to enhance production engineering processes through automation and efficient management.

Asset ManagementFinanceFinancial ServicesHedge Funds

H1B Sponsor Likely

Responsibilities

Provide leadership and guidance to coach, motivate and lead team members to their optimum performance levels and career development

Solve technical trading-related issues, independently where possible or leveraging teammates as necessary. Escalate to application and/or infrastructure subject matter experts (internally or at vendors) when appropriate. Manage communications to the trading staff and internal stakeholders, primarily our execution services team regarding issue/resolution

Collaborate with other technical support engineers who may need assistance working on an issue; utilize his/her area of expertise to help others in order to quickly facilitate solutions for the customer

Build and foster working relationships with trading groups with a focus on execution services team

Work with global counterparts to provide seamless 24/7 global coverage

Trading Infrastructure / Platform Status Communications – disseminate messages to the appropriate trading staff regarding trading infrastructure / platform issues, exchange updates, etc

Uplift environment management tools to reduce risk and streamline efficiency of support team

Assist with automating processes to achieve efficiency and streamlined trade support

Document and create new knowledge base to provide the most effective solutions to trading issues

Deployment of, support of, and monitoring of the firm’s internal trading systems

Coordinate with vendors, internal application owners, infrastructure owners, and tech support to ensure trading platforms are correctly installed, configured, and tested

Liaise with development and infrastructure teams, prioritize tool enhancements, and coordinate and participate in software/new version releases

Liaise with Dev and Infrastructure teams to coordinate and participate in software/new version releases

Qualification

LinuxShell scriptingPythonSQLFinancial technologyFIX protocolsAI technologiesVersion control (GIT)SDLC processesAnalytical skillsQuick learnerColumnar database (KDB)AWSDetail-oriented

Required

Bachelor's degree in Computer Science, Engineering or related technical field

8+ years of experience in Level 2 and 3 support roles with similar responsibilities managing a trading production support team at an Investment Bank, Hedge Fund, or other leading Financial Services institution

5+ years of experience in a Linux environment and use of relevant support tools

Experience with shell scripting, python and SQL technologies

Experience in financial technology and FIX protocols

Experience with applying AI technologies to build tools and automate processes

Able to work in a fast-paced global team as a manager and individual contributor

Need to be able to multitask across simultaneous projects and stakeholders

Excellent communication and interpersonal skills

Experience with version control systems (GIT a plus)

Experience with and proponent of the SDLC processes

Strong analytics skills, and ability to proactively identify potential issues and recommend solutions before impact to stability

Detail-oriented, demonstrating thoroughness and strong ownership and quality of work

Quick learner with a demonstrated strong aptitude for learning new technologies and understanding how to utilize them

Preferred

Columnar database experience (just as KDB) a plus

Experience managing software on AWS a plus

Benefits

Discretionary performance bonus

Comprehensive benefits package

Company

Millennium

Glassdoor3.7

Millennium is a global, diversified alternative investment firm, founded in 1989, which manages $83.5 billion in assets.

Founded in 1989

New York, New York, USA

5001-10000 employees

https://www.mlp.com

H1B Sponsorship

Millennium has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (264)

2024 (146)

2023 (156)

2022 (146)

2021 (73)

2020 (86)