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RSM US LLP · 18 hours ago

ServiceNow GRC Program Delivery Director

Nashville

Full-time

Onsite

Senior Level, Lead/Staff

$134K/yr - $269K/yr

10+ years exp

RSM US LLP is the leading provider of professional services to the middle market globally, dedicated to empowering clients and their people. The GRC Program Delivery Director will architect RSM’s GRC program and oversee sales pursuits and program delivery for clients across various industries, ensuring effective risk and compliance management through innovative solutions and team leadership.

AccountingConsultingFinancial Services

Growth Opportunities

No H1B

Responsibilities

Leverage your existing network and personal brand in the marketplace to drive growth, which includes identifying and securing new opportunities

Manage multiple client pursuits, while providing leadership on extending existing account opportunities as well as identifying new account relationships

Establish a network of internal and external relationships that lead to a sustained book of business and market related growth strategy

Support vendor channel in order to identify and growth practice

Draw upon your demonstrated technical, compliance, and risk knowledge to become a trusted advisor to our clients

Provide expert guidance to team in implementation of GRC tools like ServiceNow, Archer, AuditBoard, OneTrust

Ability to assess and communicate regulatory, technology and risk considerations while leveraging cross functional teams to drive expertise through building internal talent and enabling our client experience

Communicate complex GRC technical issues to client senior management through the ability to transform such data to operations personnel and executive style reports and presentations

Enhance RSM’s capability to respond to high-profile client needs as it relates to significant, complex compliance remediation and/or program transformation

Engage with internal and external stakeholders to gather requirements, provide updates, and obtain approvals for solution designs and implementations

Manage project deliverables ensuring adherence to timelines and quality standards

Effectively manage, motivate, and mentor multidisciplinary teams to work as a cohesive, client-centric unit in delivering high-quality solutions to sophisticated clients

Recruit and retain future leaders of the firm

Leverage your experience and expertise to advance the professional aspirations and skills of your colleagues

Lead the development of innovative solutions and approaches to serving clients based on evolving technological tools and trends

Oversee a diverse book of business, maintaining overall responsibility for the profitability, effective delivery, and engagement risk of all client-related work within the portfolio

Responsibility for coordination of teams to enhance P&L success, including driving net services and managing to margin metrics

Model the core RSM values of respect, integrity, teamwork, excellence, and stewardship in all interactions with clients and team members

Recruit and retain an inclusive diverse group of qualified leaders of the firm

Qualification

ServiceNowGRC modules implementationRisk ManagementCompliance ManagementISO 27001NIST 800 SeriesAPI integrationAI/ML automationClient relationship managementCommunicationTeam managementCreative thinkingMentoringProblem solving

Required

10+ years of experience in GRC roles, preferably in second-line or assurance functions

Strong technical knowledge in GRC Tools: ServiceNow (preferred), Archer, AuditBoard, OneTrust and other leading tools

In-depth knowledge of the regulations and standards such as ISO 27001, NIST 800 Series, PCI-DSS, GPDR, HIPPA, etc

Successful track record of building and growing a GRC Technology practice

Proven demonstration of the ability to manage a marketing campaign to launch a new or expanded services

Demonstrates comprehensive knowledge and a proven record of success with identifying and obtaining new GRC service opportunities and taking the opportunities through the sales cycle

Demonstrates thorough abilities to identify and address client needs, including developing and sustaining meaningful client relationships and understand the client's business

Proven people skills demonstrate thorough knowledge and/or a proven track record of success with operating in a professional services firm or large consultancy

Excellent written, oral, presentation skills, innovative thinker

A proven record of success working seamlessly in a virtual environment to complete projects with team members based in various locations, domestically and globally

Demonstrates creative thinking, individual initiative, and flexibility in prioritizing and completing tasks

Keeps up to date with the GRC technology innovations - following the industry's advancements, challenges, and discovery

Preferred

Bachelor's degree in Information Security, Risk Management, or related field

ServiceNow Certification: Certified System Administrator (CSA) (Mandatory) and one of other specialized certifications like Certified Implementation Specialist (CIS) in Security Operations (SecOps), Vendor Risk Management (VRM), and IRM (Integrated Risk Management)

Certified Information Systems Security Professionals® (CISSP®); Certified Information Systems Auditor® (CISA®); Certified Information Security Manager® (CISM®); or equivalent security certifications

Experience with Microsoft tools such as Excel and PowerPoint

Delivery background with ITSM platforms such as ServiceNow, Jira, etc

Development and/or architecture experience with API connectors, data lake, or BI tools (e.g., PowerBI) for risk reporting) as well as automation and/or AI/ML services

Benefits

Flexibility in your schedule

Discretionary bonus based on firm and individual performance

Company

RSM US LLP

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Founded in 1926

Chicago, Illinois, USA

10001+ employees