Apply on Employer Site

Databricks · 1 day ago

Engagement Manager - Professional Services (PubSec)

Northeast - United States

Full-time

Hybrid

Senior Level

$132K/yr - $185K/yr

5+ years exp

Databricks is a leading data and AI company, and they are seeking an Engagement Manager to establish partnerships with Public Sector customers. The role involves ensuring customer satisfaction by managing professional services engagements and collaborating with various teams to deliver excellence.

AnalyticsArtificial Intelligence (AI)Data StorageInformation TechnologyMachine Learning

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Identify opportunities for new services by understanding and addressing potential new use-cases and explaining the business value in the upsell or extension of services

Perform as the Engagement Manager in the assigned area and for meeting/exceeding Professional Services and Training bookings and revenue targets

Consult with clients to understand engagement scope, requirements, time, cost, and benefits

Responsible for estimating, scoping, and developing the statement of work documents

Work closely with the sales counterpart and engage early in the sales process to understand our customers' needs, their businesses, and how success is defined, ensuring that we exceed expectations in delivery and develop valued solutions

Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission

Resolve delivery challenges, address resource contentions, scoping issues and manage expectations