AAA Auto Club Enterprises ยท 1 day ago
Claims Senior Auto Adjuster
AAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, seeking a Claims Senior Auto Adjuster to support the Auto Claims Operation. The role involves handling claims of material damage, property damage, and liability while ensuring compliance with regulatory requirements and providing excellent customer service.
Insurance
Responsibilities
Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address moderate-complexity coverage issues
Identify and obtain statements from insureds, claimants and witnesses. Conduct investigations to determine liability and damages and differentiate between allegations and facts
Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets. Demonstrate proficiency with estimates, property, material damage, liability, total loss evaluations, analysis of claims, claims technology, and tool usage
Coordinate with internal and external departments as required
Respond quickly to customer needs and inquiries
Overtime and holiday hours may be required
Qualification
Required
1-3 years Claims handling experience
Working knowledge of claims administration best practices and procedures
Knowledge of fault assessment, negligence and subrogation principles required
Knowledge of Microsoft Office suite, general computer software and claims software
Organization and planning recognition skills required
Oral and written communication skills required
Interpersonal skills required
Preferred
Bachelors Equivalent combination of education and experience
Property and Casualty Insurance License, valid in selling state - Issued by State
May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days
Benefits
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.