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Save the Sound · 1 day ago

Volunteer and Intern Program Manager

Larchmont, NY

Internship

Hybrid

Intern, Entry, Mid Level

$60K/yr - $68K/yr

2+ years exp

Save the Sound is an organization dedicated to environmental action in the Long Island Sound region. They are seeking a Volunteer and Intern Program Manager to oversee and coordinate all aspects of their volunteer and internship programs, focusing on recruitment, training, and creating meaningful experiences for volunteers and interns.

Environmental EngineeringNatural ResourcesNon Profit

Responsibilities

Experience Curation: In consultation with staff and leaders from Save the Sound’s programs, create and curate high-quality experiences for volunteers and interns

Experience Consistency: Consult with managers to develop organizational standards for internship structure and propose ways of creating a high-quality internship experience that is unique to Save the Sound

Recruitment and Screening: Attract, recruit, and screen potential volunteers, ensuring they are a good fit for the organization

Training and Orientation: Provide comprehensive training and orientation for new volunteers and interns, including an introduction to the organization and their roles

Volunteer Retention and Appreciation: Implement strategies to retain volunteers, recognize their contributions, and ensure they feel valued. Organize volunteer thank-you events and a series of multichannel recognition/gratitude communications

Feedback Loops: Develop feedback loops with volunteers and interns to obtain a meaningful view of their perceived value of the experiences they have through/with Save the Sound

Intern Community: Conceptualize and launch an alumni network that includes Save the Sound interns and previous volunteers, including board and council members

Coordination: Respond to inquiries and connect volunteers to existing projects and opportunities based on skills and interests

Best Practices: Research and implement best practices for volunteer management

Volunteer Opportunities: Oversee existing volunteer opportunities, including Save the Sound’s cleanup program. In consultation with staff, oversee additional volunteer opportunities driven by program area priorities and needs

Scheduling and Management: Create and manage volunteer schedules, ensuring coverage for events and regular activities

Data Management: Centralize, collect and analyze data related to volunteers, including hours, demographics, and engagement

Volunteer Support: Serve as the primary contact for volunteers, addressing questions, concerns, and providing ongoing support

Communication: Maintain clear and continual communication with volunteers, including updates and appreciation efforts. Work with Engagement and Communications teams to share stories about volunteer impact

Partnerships: Lead the cultivation of new partnerships to deepen the mutual impact of existing volunteer programs and generate broader awareness of opportunities to engage with Save the Sound through volunteerism and internships

Strategic Direction: Lead the development and execution of a regional strategy for volunteer and intern engagement

Staff Management: Provide support and guidance for 1-3 direct reports working on Save the Sound’s cleanup program

Reporting: Create reports on volunteer program performance and activities

Conflict Resolution: When and if necessary, assist with conflict resolution among volunteers, staff, and other stakeholders

Budget Management: Manage the volunteer program budget, including expenses related to recruitment, training, and appreciation

Evaluation and Improvement: Develop metrics and analyze data to evaluate the processes, activities, and outcomes of the volunteer and intern program. Generate recommendations for continuous improvement

Qualification

Volunteer managementProgram managementRecruitmentData analysisPublic speakingVolunteer management softwareOrganizational skillsGrant writingFundraisingCommunication skills