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Infosys · 1 day ago

Unified Communications Lead

Asheville, NC

Full-time

Onsite

Mid Level

4+ years exp

Infosys is a global leader in next-generation digital services and consulting, and they are seeking a Unified Communications Lead. The primary responsibility of this role will be to translate software requirements into working and maintainable solutions while collaborating with stakeholders to prioritize tasks and scope of development.

ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware

No H1B

Responsibilities

Translate software requirements into working and maintainable solutions within the existing application frameworks

Apply technical proficiency across different stages of the Software Development Life Cycle

Gather accurate requirements and work closely with stakeholders to prioritize tasks and the scope of development

Identify errors and make adjustments in a testing environment while contributing towards developing and adhering to best practices for developing applications that are scalable, relevant, and critical to the project

Qualification

Cisco Unified CommunicationsSystem testingData Center troubleshootingWAN routing protocolsAgile methodologyCustomer service modificationsAutomationScriptingCisco devicesCCNP certification

Required

Candidate must be located within commuting distance of Asheville, NC or be willing to relocate to the area

This position may require travel to project locations

Bachelor's degree or foreign equivalent required from an accredited institution

Will also consider three years of progressive experience in the specialty in lieu of every year of education

At least 4 years of Information Technology experience

Experience with multiple network environments with a focus on Cisco devices

Executed system testing and solutions testing, demonstrating proficiency in handling intricate end-to-end environments

Experience in build/modify/migrate/support Cisco Unified Communications infrastructure environment including UCS Servers, Call Manager, associated tools and network components

Experience doing Customer service modifications at application/feature level across Cisco Unified Communication and Collaboration solution components

Experience working with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data

Experience working with Data Center teams on troubleshooting and debugging hardware/software components

Experience in automation and scripting with a focus on data center equipment

Knowledge of Agile methodology

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply

Infosys is unable to provide immigration sponsorship for this role at this time

Preferred

At least 4 years' experience working with and understanding WAN routing protocols such as BGP, Cisco Router configurations and Firewall configurations

CCNP (Data Center) Or Equivalent Experience Preferred

The job entails sitting as well as working at a computer for extended periods of time

Should be able to communicate by telephone, email or face to face

Travel may be required as per the job requirements