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1st Security Bank of Washington · 1 day ago

Loan Servicing Support - Collateral and Payoffs Representative I

Mountlake Terrace, WA

Full-time

Onsite

New Grad, Entry Level

$20/hr - $23/hr

1st Security Bank of Washington is a highly rated bank known for its exceptional customer service and commitment to community values. The Loan Servicing Support - Collateral and Payoffs Representative I is responsible for processing various tasks related to the payoff servicing of consumer and mortgage loan products while providing outstanding customer service.

Finance

Culture & Values

Responsibilities

Provides exceptional customer service via phone, email, and internal department interaction

Demonstrates a strong attention to detail in all daily functions and the ability to perform repetitive daily tasks while maintaining focus and accuracy

Demonstrates the ability to conduct research utilizing all tools and systems available

Introduction to perfecting titles and title releases for consumer loans

Introduction to all title collateral duties including, but not limited to, confirmation of VIN, document and title tracking, electronic lien titling in various states, Preferred Marine mortgage processing for documented vessels

Introduction to title follow up tasks as needed

Processes payoff quotes and verification of loans for both consumer and mortgage loans

Processes incoming wires and checks for both consumer and mortgage loan payoffs

Prints and mails daily notices and statements as needed

Introduction to processing HELOC and mortgage reconveyances

Introduction to UCC Filings, Continuations, and Terminations

Performs other duties and tasks as assigned

Qualification

Customer serviceAttention to detailMicrosoft OfficeDatabase softwareTeamwork

Required

High school graduate or equivalent

Ability to work well in a fast-paced team environment

Proficient in Microsoft Office Products and other Database software

Preferred

Vehicle and/or Vessel Title experience ideal, but not required

Benefits

Full medical, dental, and vision coverage for individual or family plan.

Life insurance.

Long-term disability insurance.

401K matching program.

Paid sick and vacation time.

Company

1st Security Bank of Washington

Headquartered in Mountlake Terrace, Washington, 1st Security Bank has been serving customers in King, Kitsap, Pierce, Lewis, Thurston, Grays Harbor, Snohomish, Clallam and Jefferson counties since 1936.

Founded in 1936