Staples Canada · 1 week ago
National Sales Director Retail Print - Remote
United States
Full-time
Remote
Lead/Staff, Director/Executive
5+ years expStaples Canada is seeking a National Sales Director for their Retail Print division to lead the strategy and performance of the sales organization across all stores. This role involves managing a national team, driving small-business acquisition, and enhancing customer experience while collaborating with various departments to align on priorities and improve print growth.
E-CommerceInformation TechnologyOffice Supplies
Responsibilities
Lead, coach, and develop the national team of Area Print Sales Managers (PASM) to drive consistent small-business acquisition, revenue growth, and strong store-level execution
Set national Retail Print sales priorities, targets, and performance standards, ensuring alignment with enterprise strategy and retail operating rhythms
Oversee pipeline health, forecasting accuracy, and opportunity progression across all markets, ensuring disciplined sales management and predictable results
Partner closely with Retail Operations, Market Leaders, and Print & Marketing leadership to align strategies, support field execution, and strengthen customer experience
Identify trends, customer insights, and field feedback to refine prospecting approaches, print programs, pricing guidance, and market strategies
Lead the rollout and adoption of new Retail Print initiatives, including sales tools, training programs, capabilities, and performance routines
Drive cross-functional collaboration with in-store Print teams and Digital Print Facility (DPF) partners to optimize quoting, job routing, production coordination, and fulfillment
Establish national coaching, performance review, and development routines to improve capability, accountability, and consistency across the PASM team
Ensure achievement of revenue, margin, and acquisition goals by monitoring performance, addressing gaps, and enabling execution across all regions
Represent Retail Print at the enterprise level, contributing to long-term strategic planning and championing initiatives that advance Staples’ print growth objectives
Qualification
Required
Bachelor's degree or equivalent experience
5+ years of sales leadership or field management experience, preferably overseeing geographically distributed teams
Strong strategic planning ability with proven success translating business priorities into actionable field sales execution
Excellent verbal, written, and presentation skills, with the ability to communicate effectively across all levels of the organization
Strong interpersonal and relationship-building skills, capable of influencing cross-functional partners and field teams
Solid business and operational acumen, with the ability to analyze performance metrics, pipeline trends, and market insights to guide decision-making
Proficiency with CRM tools and sales reporting systems
Demonstrated ability to coach and develop sales talent to achieve consistent performance
Ability to travel up to 50% as needed to support field execution across assigned markets
Preferred
Experience leading sales teams in a retail, small-business, or store-aligned selling environment
Strong prospecting, coaching, and sales process capabilities, with a focus on customer acquisition and pipeline health
High-energy, adaptable leader who thrives in a fast-paced environment and excels at cross-functional collaboration
Demonstrated ability to make informed decisions with limited information and maintain a positive, solution-oriented mindset
Company
Staples Canada
STAPLES Canada is a company that sells office supplies, technology and equipments.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian McDougall
Chief Retail Officer
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