Southern Company · 18 hours ago
Mgr, Billing & Compliance
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company, America’s premier energy company. The Manager of Billing and Compliance leads the team responsible for ensuring accurate and compliant customer billing across all regulated gas distribution companies, overseeing billing practices, vendor relationships, and compliance with regulatory standards.
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Responsibilities
Lead and manage the billing team responsible for generating accurate and timely customer bills
Ensure billing systems are maintained, tested, and updated in accordance with rate changes, tariff updates, and regulatory requirements
Oversee resolution of complex billing issues and customer inquiries
Lead the bill print and distribution team, ensuring all customer bills are produced, printed, and delivered on schedule and in compliance with regulatory and company standards
Monitor and implement regulatory changes affecting billing practices (e.g., state public service commission rules, FERC requirements)
Develop and maintain procedures to ensure billing compliance with all applicable laws, regulations, and tariffs
Serve as liaison with Regulatory Affairs and Legal teams to implement required changes
Prepare and support audit responses related to billing and compliance activities
Formulate and execute strategic plans for billing operations that align with Southern Company's overall business objectives
Ensure that strategies are forward-thinking, customer-focused, and adaptable to regulatory changes
Identify opportunities to streamline billing processes and improve accuracy
Establish internal controls and key performance indicators (KPIs) for billing accuracy and compliance
Lead projects to enhance billing systems and data integrity
Establish key performance indicators (KPIs) and metrics to monitor and evaluate the effectiveness of billing operations
Implement continuous improvement initiatives to drive operational excellence
Act as the primary liaison with internal and external stakeholders, including regulatory bodies, to ensure compliance and address any issues related to billing operations
Work with IT and other departments to leverage technology solutions that enhance billing operations
Ensure systems are up-to-date and capable of supporting strategic objectives
Lead and develop a high-performing team of billing professionals
Foster a culture of collaboration, innovation, and accountability
Qualification
Required
Bachelor's degree in Accounting, Finance, Business Administration or a related field
Minimum of 5+ years of experience in billing operations and/or 5+ years in a leadership role
Strong understanding of regulatory requirements
Proven track record of developing and implementing strategic plans and process improvements
Excellent leadership, communication, and interpersonal skills
Ability to work collaboratively with cross-functional teams and influence at all levels of the organization
Strong analytical and problem-solving skills
Preferred
Master's degree preferred
Experience with billing systems and technology integration is highly desirable
Benefits
Competitive base salary
Annual incentive awards for eligible employees
Health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being
Incentive program
Company
Southern Company
Southern Company headquartered in Birmingham, Alabama, is the shared services division of Southern Company.
H1B Sponsorship
Southern Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$6.16BKey Investors
GRIP Program
2025-10-03Post Ipo Equity· $1.75B
2025-05-20Post Ipo Debt· $1.45B
2024-10-21Grant· $160M
Recent News
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