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Globe Life · 1 day ago

Manager, IT Applications (Hybrid)

Federal Way, WA

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Globe Life is committed to empowering its employees and fostering a caring and innovative culture. The Manager, IT Applications will lead the development, deployment, and support of applications to meet business needs, ensuring operational excellence and effective project management.

Financial ServicesInsurance

Responsibilities

Partner with business departments and other IT groups to assess needs, make recommendations, and deliver highly effective technology solutions that support the current and future business operations

Collaborate with business and IT stakeholders to prioritize modernization initiatives and establish product roadmaps

Lead team supporting existing applications and developing new applications utilizing systems development life cycle and project management methodologies

Ensure delivered software meets standards of operational excellence and is stable and supportable in production environments

Evaluate project status and resource utilization and implement changes to improve the team’s effectiveness

Ensure projects and change requests are prioritized, tracked, and communicated in a consistent and effective manner to ensure the alignment of IT with business initiatives

Coordinate with other Applications Managers, Project Managers, BA/QA, and EPMO in the planning of projects including the identification of tasks, estimation of effort, and allocation of resources

Ensure projects and commitments are delivered on time and within budget, adhering to quality standards and meeting stakeholder expectations

Provide technical leadership to the development team as needed

Perform project management duties for smaller modernization initiatives, including developing project plans, communication management, and risk management

Develop and maintain an appropriate organizational structure capable of supporting the application development needs of Globe Life. This includes the appropriate level of cross-training to ensure that applications can be worked on and supported by people other than the original developers

Ensure compliance with Sarbanes-Oxley requirements and COBIT requirements

Commitment to service delivery, including the delivery of project on-time, on-budget, and with exceptional customer satisfaction

As a technical leader in the organization, innovative thinking is a must as we drive our systems forward

Driving process excellence around software delivery is critical

A continuous focus on communication management and risk management for all initiatives

Development and maintenance of technology roadmaps to step change applications performance and effectiveness

All projects must include thoroughly documented code and operational procedures

Effective balancing of the workload among team members

Provide constructive feedback on an ongoing basis and preparation of formal performance reviews on an annual basis

Disaster recovery plans and tests must be completed on an annual basis (at a minimum) for all applications identified as critical to the operations of the business

Qualification

Application developmentAgile methodologiesSystems development life cycleProject management.NETCloud environmentInsurance industry experienceLeadership skillsMulti-tasking skillsCommunication skillsProblem-solving skillsInterpersonal skillsNegotiation skills

Required

Bachelor's or Master's degree in Computer Science, Business Administration, or other related field. Equivalent years of work experience in Information Technology Applications Development & Leadership area also taken into consideration

10+ years of experience managing applications and software development projects and teams in a transactional web-based environment and/or mainframe-based environment with integration to legacy systems

Experience with application development environments and tools, change control procedures, systems architecture, and systems development life cycle methodologies

6+ years of work-related experience in project management with proven knowledge of project management principles and methodologies

Experience with complex system environments, including multiple locations and companies in an integrated environment

Experience in needs analysis, software package selection and implementation

Experience developing & monitoring project work plans and interacting with senior management

Experience managing a medium-to-large software project using Agile methodologies

Strong leadership, delegation, personnel development and mentoring skills

Strong organizational and multi-tasking skills

Proven experience in meeting deadlines and managing multiple priorities

Strong communication, interpersonal and presentation skills

Strong negotiation, conflict resolution and influencing skills

Strong conceptual, analytical, problem-solving, and troubleshooting skills

Experience leading/managing teams with both business and technical backgrounds

Experience working with vendors and service providers

Experience with cost benefit and ROI analysis preparation

Experience with providing Level of Estimates (LOE) for work and building timelines

Reliable and predictable attendance of your assigned shift

Ability to work full-time and/or part-time based on the position specifications

Preferred

Insurance industry experience in life, health and annuity a plus

Experience with current/recent software technologies including .NET, Angular, Vue.JS as well as experience working in a Cloud environment (or hybrid Cloud/On-Premises environment preferred)

Mainframe skills also a plus: Assembler, COBOL, EASYTRIEVE, Sync Sort, IDCAMS, VSE JCL, BDAM, VSAM, CICS, CEDF, Trac, Xray

Candidates with a working knowledge of the LifeCom Policy Administration System would be highly considered

Any technical or project management certifications are a plus