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NEOGOV · 2 days ago

Licensing Specialist - .5 FTE (20 hrs/week) - Chanhassen Location

Chanhassen Service Center, MN

Full-time

Onsite

Entry Level

$21.31/hr - $31.97/hr

1+ years exp

NEOGOV is seeking a customer-focused and detail-oriented Licensing Specialist to join the Chanhassen Service Center team. The Licensing Specialist will provide direct customer service, evaluate and process various applications related to motor vehicles, and respond to public inquiries in a proficient manner.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Evaluates, prepares, and processes motor vehicle titles and registration applications to determine fees to be collected

Analyze and process Driver's License and Minnesota ID card applications

Responds to public inquiries and requests for information in person and by telephone

Evaluates, prepares, and processes Department of Natural Resources (DNR) recreational vehicle titles and registrations

Processes game and fish licenses

Reconciles and completes motor vehicle, drivers license reports to state departments

Performs other comparable duties as assigned

Qualification

Customer serviceMotor vehicle processingTitleRegistration certificationDVS proceduresIBM compatible softwareAttention to detailCommunication skills

Required

High School diploma or GED and two (2) years related work experience in a high-volume customer service position or Associates Degree and one (1) year related work experience in a high-volume customer service position

Must be able to prove US Citizenship

Must be able to pass a BCA (Bureau of Criminal Apprehension) background check (Driver's License staff only)

Must test and become a 'Certified Title and Registration Professional' by the State of Minnesota Driver and Vehicle Services Division (DVS) within 18 months of starting employment. This Certification must be kept current while employed

Valid driver's license or evidence of equivalent mobility

Preferred

In depth knowledge of Minnesota DVS, Department of Public Safety, Department of Natural Resources, and US State Department procedures and practices related to motor vehicle titling and registration, driver's licenses, boat licensing and registration, snowmobile licensing, passports, game and fish licenses

Previous experience with computer hardware and IBM compatible software, along with familiarity of routine office equipment