Ardán® · 2 weeks ago
ReWare Administrator
Ardán is a family of companies that make real estate closings faster, simpler, and safer through technology-driven, innovative solutions. The ReWare Administrator will work with operational management to create and modify workflows, maintain systems, and ensure proper use of Resware among staff.
Insurance
Responsibilities
Work with operational management to create, modify, and document action workflows according to state/county/client requirements
Creating and maintaining Resware action lists
Working with current, experienced IT staff to maintain system
Communicating with Qualia and third-party support vendors as needed
Training and monitoring staff to ensure that Resware is used properly
Create, add, and revise document templates according to operational needs
Map documents in ResWare to the appropriate points
Create new clients and add their corresponding product types
Create custom integrations
Grant portal access and manage internal/external user access as well as role rights
Map internal documents to work in XML format
Map title premiums, underwriting documents, and rates
Identify, communicate, and resolve technical issues within ResWare
Monitor system performance and troubleshoot issues
Assist in pre-sales product demonstrations, provide assistance in scoping projects or developing proposals
Develop project plans and ensure that implementations are completed on time and meets client expectations
Coordinate the exchange of information among departments on the required deployment activities and processes to ensure successful deployments, supporting the cascade of knowledge and skills
Use interpersonal skills to leverage relationships to drive implementation activities
Performs other duties and projects as assigned
Qualification
Required
Prior experience in a Resware Administrator Role
Project Management skills utilizing analytical and problem-solving skills
Knowledge of title insurance or escrow closings
Basic knowledge of network infrastructure (switching and routing) a plus
SQL experience a plus
Work under general supervision
Bachelor's Degree, preferred
Preferred
Strong communication skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation formats
Highly motivated, inquisitive, self-started with the ability to multi-task and effectively manage priorities to meet deadlines in a fast-paced environment
Strong attention to detail, excellent organizational skills, ability to manage multiple projects and the capacity to work under pressure and tight deadlines
Capable of generating a high degree of respect and trust to develop, maintain strong relationships with business partners across all levels of stakeholders
Benefits
Health, dental, and vision benefits
Employer-paid disability and life insurance
Flexible spending accounts
401K with company match
Paid time off and company-paid holidays
Wellness Resources