Apply on Employer Site

U.S. Bank · 1 day ago

Operations Business Analyst (AI Focus)

Saint Paul, MN

Full-time

Onsite

Senior Level, Lead/Staff

$93K/yr - $109K/yr

8+ years exp

U.S. Bank is on a mission to help customers and businesses make better financial decisions. They are seeking an Operations Business Analyst with a focus on automation to support operations business lines by gathering and documenting requirements for automation solutions and driving efficiency improvements.

BankingFinancial ServicesInsuranceMortgageWealth Management

Responsibilities

Elicit and document business requirements for automation projects, ensuring alignment with compliance and operational goals

Communicate effectively with multiple levels of the organization, including upper management and business line partners

Prepare templates, use cases, and process diagrams; organize and document handoffs between teams

Champion change management and adoption of automation solutions

Manage multiple products simultaneously, ensuring timely delivery of requirements to keep development teams engaged

Partner with development teams to clarify requirements and manage delivery timelines

Qualification

Business analysisAutomation platformsProject managementAPI integrationsData visualizationCBAP certificationFinancial services experienceAnalytical skillsCommunication skillsLeadership skillsInterpersonal skills

Required

Bachelor's degree, or equivalent work experience

Eight or more years of direct experience with project management responsibilities

Preferred

Strong written and verbal communication

Business analysis experience; familiarity with technology product lifecycle

Analytical mindset; inquisitive and curious approach to problem-solving

Ability to work in a fast-paced, relationship-driven environment

Experience with automation platforms (e.g., Automation Anywhere, Power Apps, Power BI) is a plus

Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations

CBAP, CCBA, or RPA-related certifications

Experience in financial services or operations environments

Basic knowledge of API integrations and data visualization

Strong understanding and use of project management techniques and testing processes and supervises their use

Ability to develop test schedules, review testing plans, track test issues and report on test results

Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Strong project management, organization and analytical skills

Effective interpersonal, verbal, written and presentation communication skills

Effective leadership and negotiation skills

In-depth knowledge of a business line or function area