Liberty · 1 day ago
Manager, Billing System Controls (SAP)
KC Metro Area
Full-time
Hybrid
Mid, Senior Level
5+ years expLiberty is a company dedicated to sustaining energy and water for life, hiring passionate individuals who prioritize customer service. The Manager, Billing System Controls is responsible for overseeing the accuracy and compliance of billing components within the SAP Customer Information and Billing Systems, ensuring alignment with regulatory requirements and effective collaboration across various teams.
EnergyRecyclingRenewable EnergySustainabilityWaste ManagementWater
Hiring Manager
Derek Swenson
Responsibilities
Ensure all billing components within SAP are properly configured and maintained according to each company’s approved tariffs and regulatory requirements
Oversee the timely update of billing tables and configuration changes following any approved rate case or tariff revision
Partner closely with leaders for the implementation of billing changes resulting from rate proceedings
Verify that all rate elements (e.g., distribution, transmission, riders, taxes, and surcharges, multipliers etc.) are accurately reflected in the billing system
Ensure that all rate adjustments, new tariff structures, and regulatory directives are correctly translated into billing system logic
Review and assess all proposed billing system enhancement requests from business units to identify and mitigate risks to existing billing component data tables and configuration integrity
Direct or support testing activities for all billing system updates, including regression and validation testing, to confirm billing accuracy prior to implementation
Develop and maintain processes for documentation, review, and approval of all billing-related system changes
Ensure strong controls are in place for versioning, change tracking, and audit compliance
Serve as the liaison between Customer Care, IT, and Regulatory teams to ensure that business requirements are properly defined, tested, and implemented in SAP
Facilitate working sessions to align on timelines, testing expectations, and deployment strategies
Identify and implement process enhancements that improve system accuracy, control robustness, and operational efficiency. Promote standardization of billing practices across jurisdictions where feasible
Qualification
Required
High School diploma or equivalent required
Prior experience managing billing configuration or master data governance within SAP or similar enterprise systems is required
Preferred
Minimum of 5 years' experience preferred
Minimum 5-10 years of experience in utility billing, rate implementation or SAP configuration management
Experience working in a regulated utility environment (gas, water, or electric) strongly preferred
Benefits
401k with Company match
Full insurance benefits (health/dental/vision/life)
Collaborative environment with a genuine flexible working policy
Share purchase/match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
Company
Liberty
The services we provide directly affect and are essential to our customers’ quality of life and wellbeing.
1001-5000 employees
H1B Sponsorship
Liberty has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Wendy Deckard
Human Resources Business Partner
Recent News
Missouri Business Alert
2025-07-24
San Francisco Chronicle
2025-05-17
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