Retail Loss Prevention Customer Service Associate II jobs in United States
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Marshalls Distribution Ctr · 19 hours ago

Retail Loss Prevention Customer Service Associate II

positionArlington, VA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$13.30/hr - $18.60/hr
date0+ years exp

Marshalls, part of TJX Companies, is a leading off-price retailer seeking a Retail Loss Prevention Customer Service Associate II. The role involves supporting the District Loss Prevention Manager and Store Management to prevent loss and ensure a positive customer shopping experience while adhering to company policies.

Customer ServiceRetailShopping

Responsibilities

Maintains a proper and professional stance in the designated area at the front of the store
Act as a visual deterrent to prevent potential loss/dishonesty
Review and understand the Store Emergency Response Guide
Wear a complete Company approved uniform including a Body Worn Camera
Greet customers appropriately, demonstrate courtesy and respect
Establish and maintain a position at the front of the store or in a department
Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
Observe and report any suspicious behavior or critical incidents to LP or store management
Perform a closing safety sweep of the store with a member of management
Adhere to all Company Policy and Procedure
Document required incidents in AIIM Case Management
Performs other duties as assigned

Qualification

Verbal communicationWritten communicationDecision makingRetail experienceSecurity experienceInitiativeTime management

Required

Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Prioritizes/organizes workload and manages time effectively
Able to stand for long periods of time
0-2 years retail or security experience

Benefits

Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
Auto/home insurance discounts
Scholarship program
Adoption assistance

Company

Marshalls Distribution Ctr

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Marshalls Distribution Ctr is a Consumer Services company located in 2760 Red Lion Rd, Philadelphia, Pennsylvania, United States.
dateFounded in 1956
location
Philadelphia, Pennsylvania, USA
people-size51-200 employees
web-link
https://www.marshalls.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
1995-10-17Acquired

Leadership Team

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Jaime Fleming
Human Resources Business Partner
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