IT Support Specialist (Specialized Support for Core & Commercial Banking Applications) (US) jobs in United States
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TD · 18 hours ago

IT Support Specialist (Specialized Support for Core & Commercial Banking Applications) (US)

TD Bank is one of the world's leading financial institutions, and they are seeking an IT Support Specialist to provide expert advice and lead in system applications planning, performance, and operational support. The role involves consulting with clients on complex operational support solutions and coaching a small team of IT professionals.

BankingFinanceFinancial ServicesWealth Management
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H1B Sponsor Likelynote

Responsibilities

Provides expert advice and leads in system / applications planning, performance, availability, integration, operations and/or release / deployment management
Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
Assignments are highly complex and multifaceted
May monitor, coach/ educate a small team of IT professionals
Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors
Generally reports to a Senior Manager or Executive

Qualification

Core & Commercial BankingSalesforceCloud/SaaSJava programmingMonitoring toolsOracle DBJob SchedulingAPILinux OSServiceNowJiraNetworkingIdentity FederationVendor ManagementCoachingTechnical SupportResearchAnalysis

Required

Undergraduate degree or Technical Certificate
7+ years relevant experience
Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others

Preferred

Graduate degree
3+ years Core & Commercial Banking (general knowledge on how accounts work, service charging, interest rates)
3+ Years of Salesforce application experience related to Commercial Banking
5+ years of Cloud/SaaS, Java programming, Monitoring tools/Logs monitoring (Dynatrace, Splunk, Datadog), Oracle DB, Job Scheduling (Autosys), API, Linux OS (server), Java Virtual Machine, ServiceNow, Jira, Networking, Identity Federation (PingFed, Entra ID)
5+ years of demonstrated experience in application support, research and analysis, administration, performance availability monitoring and management for own area
5 + Years of Vendor Management experience

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition

Company

The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD).

H1B Sponsorship

TD has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (6)

Funding

Current Stage
Late Stage
Total Funding
$65M
Key Investors
U.S. Department of the Treasury
2023-10-03Grant· $65M

Leadership Team

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Brian Jacobson
Chief of Staff to the CEO, TD Bank, America's Most Convenient Bank
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Foster Glenn
SVP, Chief Information Security Officer
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Company data provided by crunchbase