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Isla Vista Community Services District · 4 days ago

Parking Compliance Project Manager

Isla Vista, CA

Part-time

Onsite

Mid Level

$62K/yr - $62K/yr

Isla Vista Community Services District is seeking a Parking Compliance Project Manager to enhance the livability and safety of Isla Vista by overseeing the Parking Enforcement Program. The role involves supervising compliance ambassadors, monitoring parking areas, and educating the public on regulations to promote voluntary compliance.

Government Administration

Hiring Manager

Jonathan Abboud

Responsibilities

Supervise Parking Compliance Program Ambassadors, monitor performance, and quality of work

Patrol all public parking areas

Identify and document parking violations, issue warnings or citations, and maintain accurate records of enforcement activities

Educate the public on parking regulations, policies, and community expectations to promote voluntary compliance

Monitor and promptly report hazardous conditions such as flooding, obstructions in the public right of way, damaged pavement, or other safety risks to the appropriate department or entity

As time allows, monitor and document or report beautification and code enforcement issues, including broken glass, graffiti, overflowing trash bins, and instances of illegal dumping

Complete required documentation and communication with CHP in order to have vehicles towed as necessary

Operate the department’s E-Bike, citation devices, mobile printer, and other specialized equipment safely and responsibly

Respond to questions and complaints from the public in a courteous and professional manner directing them to supervisors when necessary

Collaborate with other community departments and stakeholders (CHP, SBSO, County Public Works, etc.) to ensure coordinated responses to parking and traffic-related issues

Attend all required training regarding equipment use, data entry, de escalation, etc

Assist with providing information or documentation for the back end of ticket processing as necessary

Assist with gathering information and providing testimony for citation appeals as needed

To support IVCSD operations other duties, responsibilities, and activities may be assigned. This position must be available for flexible scheduling, including weekends, evenings, or special event coverage, as needed. Regular night time and weekend shifts are an expected part of this role

Qualification

Parking enforcement equipmentCalifornia Parking CodeGoogle DrivePublic administrationProfessional communicationCommunity engagementSpanishCollaboration

Required

Must successfully pass a comprehensive background investigation

Employees regularly assigned/required to drive a designated vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program

Supervise Parking Compliance Program Ambassadors, monitor performance, and quality of work

Patrol all public parking areas

Identify and document parking violations, issue warnings or citations, and maintain accurate records of enforcement activities

Educate the public on parking regulations, policies, and community expectations to promote voluntary compliance

Monitor and promptly report hazardous conditions such as flooding, obstructions in the public right of way, damaged pavement, or other safety risks to the appropriate department or entity

Complete required documentation and communication with CHP in order to have vehicles towed as necessary

Operate the department's E-Bike, citation devices, mobile printer, and other specialized equipment safely and responsibly

Respond to questions and complaints from the public in a courteous and professional manner directing them to supervisors when necessary

Collaborate with other community departments and stakeholders (CHP, SBSO, County Public Works, etc.) to ensure coordinated responses to parking and traffic-related issues

Attend all required training regarding equipment use, data entry, de escalation, etc

Assist with providing information or documentation for the back end of ticket processing as necessary

Assist with gathering information and providing testimony for citation appeals as needed

Learn how to operate parking enforcement equipment

Learn the ins and outs of California parking code

Operate the District's E-Bike for parking enforcement activities

Respond to public inquiries in a professional manner

Speak professionally and clearly in public

Work within a collaborative environment

Engage with a wide variety of audiences

Analyze effectiveness of programs

Write strongly, clearly, and effectively for both external communication and internal communication

Has the willingness to understand and be a part of Isla Vista's unique community culture

Can work independently as needed, in a fast environment with multiple priorities/tasks

Maintains a friendly, professional and approachable demeanor

Keeps internal matters confidential

Works well with a wide array of partners including other government agencies, students, nonprofits, businesses, property owners, and community groups

Preferred

Some knowledge of local government in California is preferred but not required

Some knowledge of California Parking Code is preferred but not required

Speaks Spanish (preferred but not required)

A bachelor's or associate's degree from an accredited College/University, or equivalent experience, in the following fields is preferred but not required: criminal justice, public administration, communications, or a related field is preferred but not required