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Solera Holdings, LLC. · 1 day ago

ERP Manager

Jacksonville, Florida

Full-time

Onsite

Senior Level

7+ years exp

Solera Holdings, LLC. is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. The ERP Manager provides systems and business development and support for all modules within the business, working closely with business leads and IT groups on daily system support and analysis.

Artificial Intelligence (AI)Auto InsuranceAutomotiveEnterprise SoftwareInsuranceInsurTechRisk ManagementSaaSSoftware

H1B Sponsor Likely

Responsibilities

Serve as the functional expert of the Oracle EBS ERP systems for the company in Oracle Supply Chain: OM, Inv, PO, Pricing, Cost Management, BOM, WIP, MRP, Agile PLM, Demantra as well as all Financial(PO, AP, GL, FA) modules

Support Oracle EBS, NetSuite, and BillingPlatform including incident management, problem management, patch analysis, root cause analysis, automations, and handling high severity issues within SLA

Work with DBAs, systems architects, production support, technical and business staff to perform troubleshooting activities, isolation and triage activities and ultimate root cause analysis

Provide leadership and hands-on suport for Oracle E-Business applications utilized globally (US, China, Hong Kong, UK and India), NetSuite, and BillingPlatform

Respond within documented service level agreements to cases opened by business users and work closely with IT team(s) as necessary to resolve production issues

Coordinate development or other operational tasks with IT partners and development teams to deliver an effective solution for the end customers

Support internal customers by working with analyst team members to facilitate the implementation of projects and change requests throughout all phases of system implementations from requirements analysis, design, development, testing, training, go-live and production support

Work closely with the business units and user community to analyze application requirements, procedures, and problems in order to support and improve existing systems

Document and communicate requirements, processes and change requests to ensure the delivery of solutions that meet the needs of the business

Qualification

Oracle EBSNetSuiteBillingPlatformSQL QueryIncident ManagementProblem ManagementRoot Cause AnalysisAutomationTroubleshootingChange Requests

Required

Bachelor/master's degree with a technical background

At least seven years of solid experience of Oracle Apps (preferably R12.2.x), NetSuite, or BillingPlatform

SQL Query Knowledge

Support ERP systems including incident management, problem management, patch analysis, root cause analysis, automations, and handling high severity issues within SLA

Work with DBAs, systems architects, production support, technical and business staff to perform troubleshooting activities, isolation and triage activities and ultimate root cause analysis

Oracle and NetSuite Modules: Accounts Payables, Purchasing, General Ledger, Fixed Assets, Accounts Receivables, Service Contracts, Inventory, Accounts Payables AP, Sub-ledger Accounting, General Ledger, AME, OM, Inv, PO, Pricing, Cost Management, BOM, WIP, MRP, Agile PLM, Demantra, Oracle Payments and TCA

Company

Solera Holdings, LLC.

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Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services.

Founded in 2005

West Lake Hills, Texas, USA

5001-10000 employees

https://www.solera.com/

H1B Sponsorship

Solera Holdings, LLC. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2023 (1)

2022 (2)