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Fortrea · 6 days ago

Key Account Executive (Naples, FL)

Fort Myers FL

Full-time

Onsite

Entry, Mid Level

Labcorp is a leader in the diagnostics industry, and they are seeking a Key Account Executive to join their team. This role involves educating and upselling services to clients, acting as a liaison between clients and the operations team, and ensuring customer retention through superior service.

Clinical TrialsHealth Care

H1B Sponsor Likely

Responsibilities

Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory

Act as a liaison between the client and the Labcorp operations team in relation to client needs

Provide ongoing service and problem resolution to customer base

Ensure customer retention by providing superior customer service

Recommend solutions that are client focused and persuasive

Provide account management for clients day to day operations

Upsell current book of business to increase organic growth

Work closely with senior sales representatives to grow book of business

Continuously provide educational material to the client base

Resolve any customer related issues in a timely manner

Meet and exceed monthly retention and upsell goals on a regular basis

Qualification

Sales experienceAccount managementCustomer serviceHealthcare industry experienceBilingual (Spanish)Microsoft OfficeEffective communicationTime management

Required

Proven success managing a book of business

Superior customer service skills with the ability to build trust-based relationships

Effective communication skills, both written and verbal

Ability to deliver results in a fast paced, competitive market

Excellent time management and organizational skills

Proficient in Microsoft Office

Preferred

Bachelor's degree is preferred

Bilingual and able to read, write and speak Spanish is preferred

Previous sales experience or account management is preferred

Experience in the healthcare industry is a plus

Company

Fortrea

Fortrea is a provider of comprehensive Phase I through IV clinical trial management, clinical pharmacology, patient access solutions.

Founded in 2023

Durham, North Carolina, USA

10001+ employees

https://www.fortrea.com

H1B Sponsorship

Fortrea has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (14)

2024 (25)

2023 (6)