Hunter Douglas, Inc. · 1 day ago
Senior IT ERP Analyst, OTC
Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are seeking a highly skilled Senior ERP Analyst to join our IT organization as the functional subject-matter expert for our SAP S/4HANA Order-to-Cash (OTC) processes, focusing on designing, implementing, and supporting OTC solutions.
Consumer Goods
Responsibilities
Act as the functional lead for SAP S/4HANA OTC: sales order entry, pricing, availability check, delivery, billing, credit & collections, customer master data
Collaborate with business users and cross-functional IT/integration teams to gather, analyze and document business requirements, configuration needs, and integration requirements (IDocs, middleware, API)
Design and configure SAP OTC modules and related enhancements, translating business requirements into functional specifications (WRICEF) and facilitating system design, build, testing and go-live activities
Drive integration between SAP and external ordering, e-commerce, CRM or third-party systems using IDoc, EDI or middleware platforms; monitor and resolve interface issues, ensure data integrity and consistency
Provide system support & maintenance post go-live: troubleshoot functional and integration issues, lead root-cause analyses, propose and implement corrective actions and process improvements
Work with master-data, supply chain and logistics leads to ensure material, customer and pricing data governance supporting the OTC solution
Partner with business process owners to identify and implement continuous improvements leveraging SAP best practices and new functionality
Develop and deliver user training materials, documentation and ongoing support to business users and key stakeholders
Participate in project planning, change control, release management and system governance—ensuring adherence to standards, controls and operational excellence
Other duties as assigned
Qualification
Required
Bachelor's degree (or equivalent) in Information Systems, Computer Science, Business Administration or related discipline
Minimum 6 – 8 years of hands-on experience in SAP OTC/Sales & Distribution (SD) functional roles; including recent experience in SAP S/4HANA environments
Demonstrated experience with one or more full-life-cycle SAP implementations (preferably S/4HANA) and sustainment support
Proven experience designing and supporting system integrations (IDocs, middleware, EDI, APIs) between SAP and external systems (e-commerce portals, CRM, trading partners)
Expert knowledge of SAP SD/OTC configuration: order types, item categories, schedule lines, deliveries, billing, pricing procedures, output determination, credit management
Solid understanding of integration concepts and landscape: IDoc types, interface design, middleware tools (SAP CPI or equivalent)
Expert ability to translate business problems into detailed functional specifications, liaise with developers/integration teams, and oversee end-to-end solution delivery
Expert analytical, problem-solving and data-integrity skills
Expert written and verbal communication skills, able to engage with both technical and business audiences
Expert ability to manage multiple priorities and deliver in dynamic, cross-functional environments
Expert familiarity with project lifecycle and change management methodologies (testing, cut-over, support)
Benefits
Bonus target range: 25%
Generous benefits package including medical, dental, vision, life, disability
A company culture that prioritizes internal development and professional growth
Time off with pay
401(k) plan with a degree of employer matching
Paid parental leave
Wellness programs and product discounts
Company
Hunter Douglas, Inc.
Hunter Douglas offers premium, intelligent window fashions that beautifully transform natural light and enhance your home's interiors.
H1B Sponsorship
Hunter Douglas, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (5)
2022 (12)
2021 (3)
2020 (6)
Funding
Current Stage
Late StageCompany data provided by crunchbase