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Ferguson · 1 day ago

Appliance Installation Manager

Tampa, FL

Full-time

Onsite

Senior Level

$5,175/mo - $11,275/mo

5+ years exp

Ferguson is a leading supplier of quality products across various industries, and they are seeking a Senior Appliance Installation Manager to join their operations team. The role involves providing leadership to customer-facing associates, managing installation processes, and ensuring program integrity in the Tampa Bay, FL market.

Wholesale

Responsibilities

Direct Reports: 8-20 Installation Technicians

Reports directly to the Operations Manager

Support outside sales and showroom consultants to help secure new business

Manages vendor relations regarding pricing and products

Lead appliance install tech’s, delivery, and installation coordinator associates

Leads outside contractors if project activities are sub-contracted

Consult with associates and customers at job sites

Perform quality checks on the installation work to ensure accurate installation practices are used

Verify that all paperwork and documentation related to the installation is completed and accurate

Manage installation related issues and provide solutions

Plan, schedule, or coordinate project activities to meet timelines

Direct or coordinate activities of project personnel

Work with branch trainer and manager(s) to ensure delivery and install processes are maintained

Participate in leadership meetings and represent associate concerns, policies and guidelines to the management team

Conduct regular associate meetings

Represent the organization to customers, associates and leadership as needed

Qualification

Appliance installationRoutingSchedulingMicrosoft OfficeHand tools proficiencyElectric tools proficiencyLifting devices knowledgeCustomer serviceInterpersonal skillsAttention to detail