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NEOGOV · 1 day ago

(DEPARTMENTAL INTERNAL ONLY) COUNTY TAX ASSESSOR - COLLECTOR - ADMINISTRATIVE SERVICES MANAGER

TX 79905, TX

Full-time

Onsite

Mid, Senior Level

$55K/yr - $55K/yr

3+ years exp

NEOGOV is seeking a County Tax Assessor - Collector Administrative Services Manager to oversee administrative support activities for a County division. The role involves managing office staff, ensuring compliance with policies, and handling various administrative tasks including budgeting and event coordination.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Ensures office staff follows office policies and procedures; maintains adequate staffing at various peak; enforces office policies and procedures; sets work priorities

Supervises department employees, including assigning and reviewing work, training, assists in completing performance evaluations, and making recommendations on hiring, terminating, and disciplining personnel

Selects, motivates, and evaluates department staff; provides or coordinates training and works with employees to correct deficiencies

Plans, directs, and coordinates, through subordinate-level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects on areas of responsibility; and reviews and evaluates work methods and procedures

Responds to requests for information, complaints, issues and concerns received via phone, in-person or by e-mail

Develops and implements new or revised operating procedures and processes; oversees the storage and archiving of files and records

Orders supplies and equipment; performs inventories

Prepares and analyzes spreadsheet and report data

Delegates all incoming mail, including special delivery correspondence; answers problem mail; assigns and maintains records

Proficiently and effectively performs general administrative duties, including maintenance of section files, reproduction of materials, and attendance at meetings representing the Section as necessary

Maintains thorough awareness of all section functions by answering and directing inquiries, providing general information, answering questions and directing individuals to appropriate parties as necessary

Provides support, mentors, transfers knowledge, and skills to staff at all technical levels in a team environment to meet established goals and objectives

Attends and participates in meetings, training and information sessions

Stays abreast of new trends, innovations in the field, statutes and legislative changes

Provides regular meal count reports that enable management to track utilization by center and program activity for analysis of meals ordered, meals consumed and meals wasted

Oversees major renovation assignments by planning and prioritizing tasks in coordination with management

Maintains contact with other departments or agencies for changes in law and procedures that pertain to the department and as directed

Performs automated network development and data security; oversees the upgrade, maintenance or repair of hardware and software systems and equipment

Accepts payments and collects fees for returned checks

Ensures that all monies received with receipts, balanced and prepared for armored car pickup

Oversees security of the premises; locks doors at closing time; secures unfinished work in locked safe; sets burglar alarm

Assists with promoting and marketing of County facilities; assists with the coordination and execution of the programs, and booking of events

Assists with managing the operation of various special events, and other assigned areas

Assists in providing administration and coordination for facility rental, vendor and service company contracts as directed

Assists in coordinating with programming partners or clients, vendors, maintenance and operational staff, and the public

Works closely with programming partners and clients in their design and execution of events to ensure desired quality outcomes, as directed

Ensures proper event certification processes, such as liability insurance and permits for programming partners and vendors

Assists with cashiering duties

Assists in providing vision and leadership in administering a comprehensive special events and sports program including operations, facilities, personnel, budgeting, policy development, marketing, and program supervision and ensures quality, responsiveness, efficiency, and effectiveness in the operation

Responsible for preparing, reviewing and recalling of warrants; review case history such as court documentation and case notes to ensure warrant is appropriate

Participates in budget development and administration; tracks and monitors expenditures; processes purchase orders and vouchers; produces and reviews budget status reports; initiates or recommends budget transfers

Oversees reservations for usage of County community rooms; rental of facilities

Oversees and manages contract administration for assigned section, including monitoring deadlines and contract expirations

Reconciles approved budgets to ongoing activities of the Section

Makes appointments

Assist in special projects

May require working weekends, or holidays

Reviews, verifies and approves times sheets and leave requests

May be required to travel to satellite as assigned or on very short notification

Ensures compliance with Texas laws and regulations

Serves as liaison between the office and any internal or external entities

Is responsible for handling large amounts of money, issuing money bags and ensures balancing daily monies (cash, checks, and credit card transactions) to receipts at close out for all assigned staff

Reports any equipment maintenance needs for appropriate action

Is responsible for data reporting to designated agencies in accordance with Texas laws and regulations

Prepares and submits bi-weekly payroll reports

Updates and maintains department employee files

Trains

Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations

Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and

Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills

Qualification

Office ManagementSupervisory ExperienceAdministrative ManagementEvent PlanningBudget AdministrationContract ManagementData AnalysisCustomer ServiceTrainingInterpersonal CommunicationTeam CollaborationProblem SolvingMentoringAttention to DetailConfidentiality

Required

Bachelor's degree from an accredited university or college in Business Administration or equivalent

Three (3) years of experience in office management

Two (2) years of supervisory experience

Have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso

Have or obtain Notary public

Be Bondable

May require Deputy Clerk deputizing; may require AOP certification

A personal smart device is required by the hire start date

Knowledge of principles and practices of administrative management

Knowledge of principles and practices of effective customer service

Knowledge of principles and practices of effective employee supervision

Knowledge of County organization, operations, policies and procedures

Knowledge of Texas laws and statutes

Knowledge of English usage, grammar, punctuation and spelling

Knowledge of techniques for effective interpersonal communications

Knowledge of modern office procedures, methods and computer equipment to include Windows and Microsoft based products

Skill/Ability to operate personal computer using standard office operating software

Skill/Ability to conduct research, develop appropriate documentation, assess and prioritize multiple tasks, projects and demands to meet scheduled requirements

Skill/Ability to establish and maintain effective working relations with co-workers and customers

Skill/Ability to work efficiently independently and in a team environment

Skill/Ability to communicate effectively in verbal and written forms

Skill/Ability to exercise initiative and independent judgment within established procedural guidelines

Skill/Ability to compile, analyze, and present statistical information

Skill/Ability to promote program activities

Skill/Ability to make mathematical computations

Skill/Ability to conduct staff studies

Skill/Ability to schedule, supervise, train and evaluate assigned staff

Pass a background investigation

Demonstrate regular and reliable attendance

Work well with others and participate fully in a team-oriented environment

Interface with other employees and customers in a courteous and respectful manner

Maintain strict confidentiality

Project positive support of their department and all county organizations at all times

Maintain and enhance the County's commitment to customer service excellence

Benefits

16 holidays per year as recognized.

Accruals are credited on a biweekly basis and available for use as it is accrued after 6 months of continuous service. Year to year carry-over accruals are limited to twice the employee's annual rate. Part-time employees accrue vacation at half the rate of full-time employees.

10 days (1 through less than 5 years of service)

15 days (5 through less than 15 years of service)

20 days (15 years of service or over)

Accruals are credited on a biweekly basis and available for use as it is accrued after 3 months of full time service. Employees accrue 15 days of sick leave per year.

Military Leave – 15 days of paid leave per fiscal year for active military service

Bereavement Leave – 3 days of paid leave for the death of an immediate family members and 4 hours for other family members and friends.

Medical Consumer Driven Health Plan (CDHP)

Core Plan

Retirement benefits are provided by the Texas County and District Retirement Fund (TCDRS). Regular employees become a member of TCDRS upon hire. All regular employees are required to contribute 7% to the retirement fund and the County matches 250% upon eligible retirements.

Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program.

Full-time County employees are provided a basic life insurance benefit of $10,000 life insurance at no cost. Supplemental coverage is available for additional fees.

The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period above 90 days.

The Short-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period shorter than 90 days.

Employees who retire from the County are eligible to continue Health Insurance at the rate set by the El Paso County Risk Pool Board.

Employees are enrolled in an Employee Assistance Program that provides a variety of counseling services.

The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.

Reimbursement of $15 per month for 6 months of continuous gym usage.

Reimbursement up to $2000 per calendar year for eligible education expenses.

The Employee Fitness and Wellness Center opened in October 2021 at the County Courthouse. The cost is $5 per employee per month.