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PLAE · 1 week ago

Enterprise Application Administrator

United States

Full-time

Remote

Entry, Mid Level

$70K/yr - $80K/yr

2+ years exp

PLAE is dedicated to creating premium spaces for human movement and is seeking an Enterprise Applications Administrator to support their global digital transformation initiative. This role involves configuring, implementing, and optimizing CRM, ERP, and marketing automation systems to enhance the organization's Sales, Marketing, Finance, and Operations functions.

ManufacturingOutdoorsSporting Goods

Hiring Manager

Noemi Anthony, MS. HR.

Responsibilities

Configure Salesforce and NetSuite including custom objects, fields, page layouts, record types, and forms

Set up user accounts, profiles, permission sets, roles, and security configurations

Build validation rules and field-level security to maintain data integrity

Configure list views, related lists, compact layouts, and page assignments

Create record types and business processes for different user groups

Set up email templates, letterheads, and standard communication tools

Build workflows and approval processes using standard platform tools

Configure Salesforce Flow Builder for standard automations

Create NetSuite workflows and saved searches for business processes

Set up automated notifications and alerts

Design scheduled automation for recurring business processes

Execute data migrations from legacy systems (Zoho) with comprehensive cleanup and validation

Perform ongoing data quality audits and cleanup projects

Build data quality dashboards to track metrics

Establish data entry standards and validation processes

Monitor data health and resolve quality issues

Build custom reports and report types within Salesforce and NetSuite

Create interactive dashboards for Sales, Marketing, Finance, and Leadership teams

Design KPI visualizations and performance tracking

Configure NetSuite saved searches for financial and operational reporting

Set up scheduled report delivery and automated alerts

Create self-service reporting solutions for business users

Develop and deliver comprehensive training programs for all user groups

Create user guides, quick reference materials, and video tutorials

Build and maintain knowledge base with FAQs and best practices

Conduct new hire onboarding for Salesforce/NetSuite users

Hold regular office hours for user questions

Serve as primary point of contact for Salesforce, NetSuite, and HubSpot questions

Provide expert guidance on system functionality and best practices

Troubleshoot user issues and configuration problems

Handle enhancement requests and prioritize with stakeholders

Drive platform adoption through proactive communication and relationship building

Gather user feedback and implement improvements

Champion best practices and efficient system usage

Empower users to maximize platform capabilities through ongoing enablement

Document configuration decisions, business processes, and system workflows

Create process flow diagrams for workflows and business processes

Maintain comprehensive knowledge base

Keep system documentation current as platforms evolve

Coordinate UAT with business stakeholders

Create test scripts and scenarios

Document and track issues through resolution

Validate requirements are met before go-live

Qualification

Salesforce CRMNetSuite ERPHubSpot MarketingData migrationSystem configurationTraining skillsProcess mappingIntegration platform exposureSQL knowledgeCommunicationDocumentation skills