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USAJOBS · 2 days ago

SALES MANAGER NF3

Twentynine Palms, California, USA

Full-time

Onsite

Mid, Senior Level

$21.46/hr - $21.46/hr

3+ years exp

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! The Sales Manager is responsible for effective sales management practices within an assigned retail area, leading a team to achieve sales goals and create a positive working environment.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Serves as the Sales Manager and is responsible for effective sales management practices within an assigned retail area or category

Leads by example to: shape and sustain a working environment conducive to the successful performance of those entrusted to his/her leadership and direction; and creating a positive atmosphere and culture within Business Operations and its constituent branches that reflect the pride, professionalism, sense of accomplishment, fulfillment, collaborative engagement, well-being, and whole-hearted customer focus of its employees

Reports to the Assistant Store Manager, Store Manager, or Marine Mart Manager

Responsible for personal and department sales goals

Supervises all sales and merchant activities throughout the assigned retail area or category

Works with the Operations Manager to ensure proper scheduling, staffing coverage and training of team members within the assigned sales area

Plans and executes all corporate service and sales programs, product promotions and other events

Proactively identifies opportunities to resolve customer problems and concerns

Follows up with customers to ensure their problems are resolved

Communicates any outstanding problem resolution issues with the Experience Manager

Understands and articulates all MCX value stories, programs and promotions

Strongly promotes the cultivation of MCX corporate culture, mission and core values at the store level and engages with all leaders and associates through conversations, modeling behaviors, supporting store team-centric initiatives and driving team member satisfaction

Takes advantage of all training opportunities to develop selling skills in product categories

Works with team members to develop their product knowledge within the category

Remains committed to learning about the brands and products that we sell within the store

Educates customers on product questions and provides suggestions when needed

Relays customer comments and concerns to Store Manager

Partners with the Brand Integrity representative, Store Manager or Assistant Store Manager on upcoming floor sets, visual displays and planogram planning

Becomes an active partner to the Brand Integrity representative during floor sets and floor changes

Ensures assigned sales area is merchandised to brand standards with proper product placement

Communicates product outs to Assistant Store Manager or Store Manager

Identifies opportunities to produce add-on sales through consultative and suggestive selling processes

Ensures all sale, ad and promotional items are signed and placed according to brand standards

Ensures all product displays and planograms are signed and labeled according to brand standards

Identifies and reduces all risks of loss and/or theft

Actively engages in organizational training opportunities that develop personal and professional skills related to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership

Qualification

Sales managementSupervisory experienceAdvanced selling skillsProduct merchandisingCustomer servicePublic speakingInterpersonal skillsTime managementEmotional intelligenceSmall group leadership

Required

BACHELOR'S DEGREE from an accredited college or university in a related field appropriate to work of the position, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR THREE YEARS of practical experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above

Experience working within a sales/selling environment required

One year of experience working in a supervisory role within a sales/selling environment

Advanced selling skills and techniques and product merchandising skills required

Ability to train operating standards and procedures for service, service recovery, sales leadership and store brand as well as work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence

Ability to work in a high-performance atmosphere with commitment to service goals

Ability to multi-task with high quality follow-up and holding teams accountable to results

Strong working knowledge of business processes, controls and system development

Attention to detail is required