cyberThink Inc · 3 months ago
Managed Care / Customer Service - Hybrid
Nashville, TN
Full-time
Hybrid
New Grad, Entry Level
$18/hr - $20/hrcyberThink Inc is a company seeking a Managed Care / Customer Service professional for a hybrid role. The position involves determining eligibility for care programs, coordinating schedules, conducting client interviews, managing casework, and providing legal research and documentation.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Determine individual and family eligibility for our client’s care programs
Assist in coordinating and communicating schedules to internal/external Clients
Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney
Timely management of casework, including proper documentation and case resolution
Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately
Work efficiently / effectively in multiple databases to extract information
Attend workgroup meetings and participate in discussions
Assist leadership team, as necessary
Qualification
Required
Must have a bachelor's or associate degree
Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.)
Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision
Excellent verbal and written communications skills
Keen attention to detail and adherence to deadlines
Strong time management, note-taking, email organization, and distribution skills
Critical thinking and problem-solving skills
Preferred
A background in Paralegal studies is a plus
Work experience in a Legal environment a plus
Customer service or call centre experience a plus
Company
cyberThink Inc
cyber think is a staffing and recruiting company specializing in IT staffing and recruitment services.
Founded in 1996
201-500 employees
H1B Sponsorship
cyberThink Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (77)
2022 (122)
2021 (156)
2020 (345)
Funding
Current Stage
Growth StageTotal Funding
unknown2025-07-29Acquired
Leadership Team
Ravinder S. Thind
Founder, President, and CEO
James Lombardo
Executive Vice President and Founding Partner
Company data provided by crunchbase