ProdataKey ยท 2 days ago
Sales Operations Manager - X (Formerly Twitter)
MarketStar is a leading provider of outsourced B2B demand, sales, and revenue operations solutions. They are seeking a Sales Operations Manager to support their X team within the SMB Market, responsible for managing sales data, evaluating process health, and providing insights for data-driven decisions.
Cloud ComputingSecuritySoftware
Responsibilities
Collaborate with Team Leaders and client stakeholders to identify and resolve process bottlenecks
Identify key trends at the representative, team, and market levels to drive the business forward
Master program operations to identify and implement continuous process improvements
Analyze performance metrics to determine trends and guide overall program strategy
Manage sales coverage assignments and provide accurate growth forecasting
Conduct weekly, monthly, and quarterly forecasting to monitor and measure sales performance
Generate data-driven insights and forecasts for strategy planning and media campaign spend
Develop and maintain reports and dashboards supporting the revenue lifecycle with high levels of accuracy
Inspect sales process effectiveness and work with leadership to optimize the sales funnel
Provide actionable insights to sales leadership to guide focus and daily activity
Present reports including Pipeline & Revenue Forecasting, Trend Analysis, and Aggregation of Customer Insights
Manage administrative operations including employee onboarding/offboarding in systems and roster management
Provide necessary data points for Weekly, Monthly, and Quarterly Business Reviews
Serve as the main point of contact for tool-related questions and technical escalations
Other applicable duties as assigned
Qualification
Required
2+ years of Sales Operations or Data Analysis experience; digital ad/media experience is strongly preferred
Proven ability to interpret data dashboards to identify trends and focus areas
Expert proficiency in Google Sheets and Microsoft Office
Excellent verbal, written, interpersonal, and organizational skills
Results-oriented mindset with the ability to influence performance through data
Ability to work at both micro and macro levels in a fast-paced team environment
Capability to adapt well to change and successfully adjust priorities as needed
Successful completion of a skills assessment during the interview process
Preferred
digital ad/media experience is strongly preferred
Experience using data visualization platforms, such as Tableau or similar tools, is preferred
Benefits
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision