Chase ยท 21 hours ago
Lead Technical Program Manager - Talent Acquisition Platform, Automation, and Intelligence
8181 Communications Pkwy Ste C, Plano, TX, 75024, US
Full-time
Onsite
Lead/Staff
$142K/yr - $190K/yr
8+ years expChase is one of the oldest financial institutions, offering innovative financial solutions to a wide range of clients. They are seeking a Lead Technical Program Manager to drive the delivery of technology programs that enhance the candidate experience within their Talent Acquisition Platform. This role involves collaborating with various stakeholders to deliver scalable solutions and ensuring alignment with business objectives.
BankingFinancial Services
Responsibilities
Develop and execute comprehensive project plans, incorporating product and technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
Own the end-to-end technical delivery roadmap across the Talent Acquisition ecosystem, including applicant tracking, interview scheduling, CRM, and skills assessments
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
Establish strong program governance, setting up appropriate checkpoints, OKRs, and performance metrics to ensure transparency and accountability
Collaborate with cross-functional teams, including engineering, product, data, security, and HR stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall Product objectives
Drive technical roadmap alignment across engineering, architecture, and infrastructure teams, ensuring scalability, availability, and performance of Talent Acquisition systems
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Effectively manage resources, budgets, and high-performing teams in a fast-paced, agile environment
Mentor junior TPMs and program contributors, providing guidance on program structuring, stakeholder management, and cross-team coordination
Qualification
Required
8+ years of experience in technical program management, engineering program management, or equivalent roles delivering complex software programs and systems
Proven expertise managing technical delivery across large-scale, integrated platforms and APIs
Deep understanding of the software development lifecycle, agile delivery methodologies, and modern SaaS/cloud architectures
Strong technical acumen, with the ability to translate complex technical details into clear plans and communications for both technical and non-technical audiences
Strong technical fluency: ability to read architecture diagrams, understand APIs and integration patterns, and engage with engineering at a detailed level
Demonstrated success leading organizational change and influencing cross-functional stakeholders
Excellent communication and stakeholder management skills; calm under pressure and confident navigating ambiguity
Proficient in program planning, risk management, and metrics tracking using tools like Jira, Confluence, or equivalent
Preferred
Experience with enterprise cloud platforms and technologies (e.g., AWS, Databricks, etc.)
Experience in HR tech ecosystems, including ATS, CRM, and employee lifecycle tools
Experience launching internal platforms or systems in a global, highly regulated environment
Familiarity with customer experience design and end-to-end experience optimization
Proficiency in program metrics and reporting to track progress, surface insights, and inform decisions
Background supporting globally distributed teams and navigating matrixed organizations
PMP, PgMP, SAFe, or equivalent technical program certification
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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