NEOGOV · 1 day ago
Administrative Assistant III - Reallocation Only at CCD
Denver, CO
Full-time
Onsite
Mid Level
$4,238/mo - $5,085/mo
3+ years expNEOGOV is part of the State of Colorado and is seeking an Administrative Assistant III to provide administrative leadership for tutoring services at the Community College of Denver. The role involves coordinating daily operations, managing departmental budgets, and supervising staff to enhance student success and equity.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Coordinate daily tutoring operations across all zones, ensuring alignment with departmental standards and service goals
Oversee scheduling, resource allocation, and internal communications functions previously unassigned to maintain smooth workflows
Serves as a primary point of contact for internal and external stakeholders, facilitating timely information exchange and supporting collaboration across departments and service providers
Supports departmental operations by preparing meeting materials, maintaining accurate records and files, coordinating projects, responding to staff inquiries, and ensuring effective internal and external communication
Independently designs, implements, and refines administrative processes, forms, and workflows to improve operational efficiency
Develops and maintains standard operating procedures (SOPs), trains staff on new processes and evaluates their effectiveness for continuous improvement
Manages supplies and equipment, handling mail distribution, and document archiving
Develops, manages, and maintains service-related databases to produce reports that inform departmental decision-making, particularly related to tutoring engagement, student attendance, and Navigate Early Alerts
Analyzes disaggregated student data and structures reports to guide operational and strategic decisions
Monitors platform updates and independently integrates changes into training materials and workflows to ensure continued alignment with departmental goals and service delivery standards
Manages departmental budgets and authorizes expenditures, including developing the annual tutoring budget and approving supply purchases in alignment with departmental priorities
Coordinates vendor relationships and facility maintenance to ensure a safe, organized, and functional workspace
Coordinates travel and reimbursement processes for departmental staff, managing logistics and required documentation for external events
Serve as the primary administrator for Accudemia and Brainfuse platforms
Design training materials, lead onboarding for new staff, and provide ongoing technical support
Present system updates during pre-semester meetings and ensure staff proficiency in platform use
Supervises and trains Student Support Assistants (SSAs), including scheduling, task assignments, ongoing coaching, and performance feedback
Develop an SSA handbook to standardize onboarding and expectations
Designs and delivers training sessions for staff, tutors, and student workers based on identified operational needs
Evaluates training effectiveness by tracking outcomes and adjusting content to address observed gaps in performance and data quality
Make independent decisions regarding student outreach and engagement related to Navigate Early Alerts
Exercises independent authority to modify internal processes based on performance data and feedback
Implement timely, personalized outreach protocols tailored to alert type, urgency, and student needs to improve response rates and success outcomes
Qualification
Required
Thirty-six months (36) of clerical experience as listed above, performed as the primary function of the job
Strong problem solving, interpersonal, communication and organizational skills
Critical thinking skills
Computer literacy
Effective verbal and written communication skills
Commitment to creating an inclusive learning & work environment
Demonstrated ability to work effectively with students, families, faculty and staff of diverse backgrounds
Benefits
Generous medical, dental, vision, life, and retirement options
Tuition reimbursement program
Generous annual and sick leave benefits
Attractive health, dental, vision, life, and flexible savings options
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase