JPMorganChase · 1 day ago
Senior Business Operations Associate - Lifestyle
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Mid, Senior Level
$86K/yr - $123K/yr
4+ years expJPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As a Senior Business Operations Associate within the Lifestyle organization, you’ll take ownership of centralizing and managing Third Party Oversight (TPO) while building a governance framework and overseeing vendor relationships.
Asset ManagementBankingFinancial Services
Responsibilities
Build and implement a Third Party Oversight (TPO) governance framework for the Lifestyle organization
Maintain and monitor relationships with external vendors, ensuring compliance and performance standards are met
Track and update vendor scorecards and risk assessments to proactively identify and address any issues
Support contract renewals and documentation, working with sourcing, legal, and compliance teams
Coordinate with finance for vendor invoicing, budgeting, and payment processes
Assist with onboarding and integration of new vendors, collaborating with product and technology teams
Provide regular updates and reports on vendor performance, risks, and contract status to stakeholders
Support Salesforce enablement initiatives by partnering with sales, marketing, and enablement teams to optimize CRM usage and drive adoption across the Lifestyle organization
Monitor data integrity and ensure accurate information is maintained within Salesforce, supporting compliance and operational reporting needs
Contribute to new initiatives, such as launching a social media listening program, supporting relationship management, and enabling operational improvements across the organization
Participate in process improvement projects to enhance efficiency and effectiveness in business operations
Qualification
Required
4+ years' experience in business operations, vendor management, procurement, or contract administration
Strong organizational skills and attention to detail
Ability to manage multiple priorities and work cross-functionally
Analytical skills to assess vendor performance and risk
Excellent communication skills for collaborating with internal teams and external vendors
Preferred
Experience with vendor scorecards, risk assessments, or contract renewals
Familiarity with finance processes (invoicing, budgeting) and compliance requirements
Experience supporting Salesforce enablement, including user training, process optimization, and reporting
Proficiency with project management tools and techniques
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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